Are You Sure You Know Everything About Spa Services?
The term SPA is derived from the name of town in Belgium SPA. Other meaning were related to Belgian spring of iron bearing water was called Espa from the Wallon language term for "fountain", and was used in 1326 as a cure by an iron master with such success that he founded a health resort which developed into the town.
In 20 century the term SPA was identified as abbreviation of various Latin phrases, as Salus Per Aquam or Sanitas PerAquam (health through the water). Thus primary meaning of SPA services – water procedures employed in services supply for the reason that a customer will feel himself healthy and well.
Wellness can be regarded as a subcategory of health tourism and it can be defined as the balanced state of body, spirit and mind, including such holistic aspects and dimensions as self-responsibility, physical fitness/beauty care, healthy nutrition, relaxation, mental activity and environmental sensitivity as fundamental constitutional elements.
As we are focusing to wellness services that involves water procedures for them supply, in this article, we would like to say, that supplier engage in the providing of SPA services both indirectly or indirectly way. Directly they make a massage in the sauna or in massage room, consults about the using water procedures, supervise in the dangerous zones of deep water and so on. Indirectly suppliers engage providing resources for a customer (supervising zone of baths, providing key for changing room, looking through the camera to parking and supervising cars and etc.).
Models of SPA Services
THE SALON OF BEAUTY WITH SPA SECTOR. The New form of the salon of
the beauty, in which further to classical aesthetic procedure of the
care for body, are offered different SPA procedures with using water
therapy (the shower, jacuzzi) in hydromassage cabinet, using
talassotherapy and binding on SPA sector locker and phyto-bar.
SPA-IS A SALON (modified centre of the beauty).The Client is offered extended package of the services - an aesthetic care of body, SPA therapy, without fall presence thermal zone (one of the bath-sauna, lout, Russian bath), therapeutic cosmetology, podology, stylists and other specialists. For SPA-salon characteristic of presence of the professional programs, proposed for more long period.The doctor of reconstruction medicine is present in staff. Without fall presence the zone of the rest, SPA - a cafe offerring dietetic feeding.
DAY SPA (the resort of one day in condition megapolis).More Scale SPA-centre, united facilities of the salon of the beauty, sanitary centre, the centre of cosmetology, fitness-club, and proposed client in complex service "one day". The Service on rather high level. Without fall presence SPA-restaurant and SPA-cafe.
CLUB SPA. The Object can be disposed apart or fall into structure fitness-club, sanitary centre and having increased comfort. Offers the facilities the same as for DAY SPA, in addition are offered Velnes-program directed on recovery, spiritual practical persons(the meditation, yoga), SPA feeding.
BATH-SANITATION SPA. The Modern modification public bath .The List of the services usual for DAY SPA. But in change from DAY SPA bath complex has several types bath, premiseses equiped with bath. Presence pool different temperature for contrasting procedures, zone to relaxations. Can stand apart or fall into structure of the sanitation centre or fitness-club.
SPA-HOTEL. The Modern form to organizations of the enterprise of the hotel service. The Combination of the services of the hotel service and SPA-centre working in united infrastructure. Living in calve clients get SPA service. The Facilities and equipment too as in DAY SPA.
SPA-RESORT. The Modern form sanitarium sanitation of the profile. Located in resort zone and offerring whole spectrum SPA services. Are they In addition offered Velness and Holistics of the program, SPA and dietetic feeding.
SANATORNY SPA. The Sanitary institution, offerring full set SPA services, Velness and Holistics of the programs. SPA program are complemented special diet, physical exercises. Without fall presence comfortable park zone with flower bed. Has a professional staff of doctors and average medical personnel, passed sertificated education.
SPA AT THE NATURAL SOURCES. This hotel or sanitarium located beside natural sources(mineral, thermal, mud) using unique possibilities which presents the nature and offering list SPA services.
So, a concept of SPA defines that SPA services are final individual consuming services, oriented to final customer that aims to get a possibility to sport, to improve his or her health, to spend leisure time, to communicate with family, friends to get new friends and so on, using water procedures.
Also, a quality of SPA services should be evaluated on
two basics of quality dimensions:
1) quality parameters as physical (change of look, functional enlargement of the body), mental (intellectual) change of a client and his or her relaxation;
2) elements that warranty a quality for service provided that could be:
- direct impact (technical competence relative competence)
- indirect (equipment and premises of SPA centre, training and education of instructors, staff, empowerment, climate inside and outside the SPA centre, partnership with other partners outside the centre, leadership and motivation of personnel to provide qualitative service).