Yes, and I absolutely LOVE Zappos. Amazing, quick customer service, and free shipping/return shipping, always. They have great shoes and handbags, however most of the items they offer are on the pricey side.
Once, but I didn't like the product I received so I returned it. The shoes fit, but the stitching left a lot to be desired and I didn't think the price reflected the actual quality of the shoes. I would probably not buy any more shoes online unless they were really inexpensive. For pricier shoes, I think it's better to go to the physical store.
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Have you ever bought a magazine that come out once a month.
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