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Dell U2410 / U2311H Monitors Plagued with Tinting Issues

Updated on March 26, 2015

Professional reviewers and garden-variety tech geeks are smitten with IPS panels. Once an expensive option reserved for the pros, prices have come down far enough to make IPS monitors attractive to the budget-minded consumer.

The deep, rich colours on a Dell U2410 or U2311H are definitely impressive. Sadly professional reviewers sometime fall into the trap of “pushing product” over writing unbiased reviews, often failing to emphasize just how noticeable the tinting issues are. It’s often mentioned as a con when it strikes me as more of a deal breaker. Why Digital Versus awarded the U2311H five out of five stars in their review is beyond me.

Dell doesn’t manufacture LCD panels. Like numerous other brands, they rely on LG for supplying the screen. From there Dell puts it in a nice, sturdy shell, and integrates hardware like the video connections and USB ports.

Other manufacturers such as Apple, HP and NEC are experiencing the same quality control issues from IPS screen suppliers. The uproar among Dell customers is the most apparent. Partly it’s due to their higher sales figures but it also appears that customer satisfaction is lower than competitors are experiencing.

Here are two threads on Dell’s official support forums with loads of complaints about tinting issues with the U2410. Below that is a massive thread on the HardForum where tons of tech-heads talk about their experiences with Dell. Several posters far more ambitious than myself have went through three or four monitors, hoping to win the panel lottery. All too often this behaviour results in more disappointment.

It looks so much more appealing here.
It looks so much more appealing here.

Tinting issues bother some people more than others. Heck, ten percent of men are so bad with colour perception that they can’t distinguish the difference between green and red. For those folks an IPS is the perfect monitor. For the rest of us, especially graphic designers, photographers and people that surf the web often, the flaw is sometimes unbearable. That of course depends on what you are viewing. While watching a movie with saturated colours the monitor really struts its stuff. If viewing the plain white background on Google, the tinting is so obvious and aggravating that my “caveman instinct” makes me want to do something rash. There’s an urge to toss it out the window, grab a baseball bat then venture downstairs to pummel it ala “Office Space”.

As the owner of two U2311H monitors I can confirm that some specimens are affected with the tinting issues worse than others. The pair is surprisingly inconsistent. The secondary monitor has a plainly obvious horizontal gradient that goes from dirty-pink on the left to blue on the right. The primary has some blue casting on either edges of the screen, although it isn’t as annoying. The fact both displays are brighter in the center makes the flaw more obvious.

Out of the box, a blue cast was apparent on both monitors. Even after locating a satisfactory ICC profile for calibration, the cast needs to be dialled out with custom RGB settings. One needs a slight cut in greens, while the other display needs a cut in greens and a smidgen off the blues.

The first display isn’t as bright so to compensate the brightness setting is pushed up five points.

The Verdict

Dell’s latest IPS panels are suffering from quality control problems. Until standards improve at the LG factory, I recommend avoiding IPS panels altogether. Sure TN displays don’t handle off-axis viewing as well but let’s face it, 99% of people sit right in front of their monitors anyway.

I’m holding on to my Dell displays as I don’t feel like paying for return shipping plus a 15% administrative fee or going though the hassle. I’d rather get at least a year’s use out of the set then sell them when I’m ready to step up to something better, like an LED from Samsung.

If you are in the market for a new display I’d take good look at the Samsung PX2370, which won an editor’s choice award from CNET. Those still gravitating towards an IPS should look at models with better uniformity like the NEC EA231WMi or HP ZR22w.

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      nbbatt.com 6 years ago from bear, de, 19701

      Thanks a lot for providing the information regarding the Dell Monitors.But I think Dell monitors and laptops are best one's and the performance of the dell will be high.But I agree with your point also so it is better to have better dell monitor.

    • profile image

      gulam yaseen65 6 years ago

      Even though I love my Dell computers I have to be honest about their negative attributes. Hopefully Dell will get a hold of this and improve on their financing practices.

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      hazoor bux57 6 years ago

      Dolby digital creator of Panasonic Lumix DMC-LX5 enables you to record HD movies. The creative movie mode essentially lets someone to set the shutter speed and the aperture manually. This helps to come up with high quality movies. Shutter speeds of normally fast-moving objects can be recorded. It is easier to control the aperture if there are many objects that are situated at several distinct locations and it is desired that each object stands out. You can also easily change the color using the color mode feature.

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      riaz hussin45 6 years ago

      Lights on the Farm (magical mile of lights)

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      James Allen 6 years ago

      It's amazing reading this article again after I read it *before* I bought but hoped this wouldn't affect me.

      I have almost the exact same situation as you. My primary is not as bright as my secondary and has some slight tint issues - mainly dirty whites (maybe affected by green) on the left. Fixed by adjusting the RGB values on my graphics card (I tried on the monitor but custom RGB is less bright than 'Standard').

      My second monitor is a fair bit brighter and can really pop out nicely. However, it has major pint tinting on the left (about 25% or more of the left side) moving to green tinting on the right.

      I've had to reduce the reds via the graphics card settings but of course now the right is more green than it should be.. :(

      I'm also thinking of keeping them as the hassle to try and prove a problem with my supplier (not direct from Dell) could be very painful if they say they can't see an issue.

      Though I keep changing my mind as the pink tinting is annoying me quite a lot when I look to my left.. :(

    • profile image

      amin sdafsadwerqwe 6 years ago

      So how does wireless charging work? It is similar to an electric toothbrush which utilizes inductive coupling to create magnetic field. Each piece contains coils that serve as transmitter and receiver. The current from the wall outlet will flow through a coil and create magnetic field. The magnetic field then induces a current in the coil of the toothbrush to recharge the battery. This technology has so much potential and will surely evolve fast in the years ahead.

      But that is not the only amazing feature of Latitude Z from Dell. The wireless dock also allows you to hook up all peripherals like printers, displays, and mouse to it instead of connecting them to the laptop itself. Imagine the freedom and flexibility that it can give you. The advanced wireless capability of Latitude Z allows the wireless dock to communicate with the laptop without the need for additional devices attached to it.

      Dell Latitude Z also has an added feature that is not found on average laptops. Latitude ON allows Latitude Z to connect to email or web browser even before you turn it on. It’s like running on “Idle” mode but without exhausting the battery. It’s because the Latitude Z has a separate processor that makes a pre-boot environment possible. The Latitude ON system boots almost instantly and view emails or access the internet. Great feature for people who are always running late on business presentations.

      The Dell Latitude Z comes in three different packages, the basic, productivity, and business package. But you guessed it right… great convenience comes with a price. But hey it’s absolutely cool!

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      abdulla 6 years ago

      will you plz tell me the rate of 100 gb hdd

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      hafiz nazir 6 years ago

      Why would a company just give to you a Dell computer? I receive these Dell phishing emails almost every day. Some of the emails claim that FedX could not deliver my package while otherhttp://alturl.com/v75i7 phishing emails tell me I need to claim my free Dell computer.

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      7hands 6 years ago from Australia

      I liked this hub, but i have a u2311h and do not notice these tinting issues you talk about, i actually think they are great monitors. I checked out the forum thread you posted but 77 pages of posts was a bit too much to scan through. Anyways, was an interesting read, thanks

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      c32342 6 years ago

      I have the u2311h ans it has problems like tint on very dark scenes and a few bits like the monitor hvivg no hdmi,but the tint is a lot better than in that vudeo because its had reva02 .Not a bad montor but needs some extra stuff revising .For the price you arent going to get better.

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