ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel
  • »
  • Technology»
  • Consumer Electronics & Personal Gadgets»
  • Portable Electronics»
  • MP3 Players»
  • iPod

How to Troubleshoot Philips iPhone/iPod Alarm Clock Radio Problems

Updated on November 22, 2012
Max Dalton profile image

Max holds a B.S. in Mass Communications from SIU and an M.A. in Communication from U of I and is pursuing an MBA from Webster University.

Introduction

Philips iPhone/iPod alarm clock radios are a great way to listen to audio on your Apple device on a compact device with a better speaker. This is a great way to listen to content on your device while you're going to bed at night and also charge your device over the course of the evening. Common problems with Philips iPhone/iPod alarm clock radios include issues connecting the Apple device, problems with the screen flashing, radio problems and more. Try resolving your issue through troubleshooting before seeking further help or taking the device back.

The Philips DC290B/37 model supports iPhone models up to the iPhone 3GS and iPod Touch models through the fourth generation of the device.
The Philips DC290B/37 model supports iPhone models up to the iPhone 3GS and iPod Touch models through the fourth generation of the device. | Source

iPhone/iPod Won't Connect

A lot of the Philips iPhone/iPod alarm clock radios are designed for the older 30-pin dock connector and not the considerably smaller Lightning connector featured on the iPhone 5 and the fifth-generation iPod Touch. You can still connect these devices to your Philips iPhone/iPod alarm clock radio, but you'll need an adapter that converts the 30-pin connector to the Lightning connector. As a result of having to use this adapter, you also won't be able to rest your Apple device in the dock, but rather lay it on top of the Philips alarm clock radio or set it off to the side of the radio.

iPhone/iPod Won't Play Through Radio

  • Disconnect the iPhone or iPod Touch and then reconnect it to the Philips alarm clock radio. Further, disconnect the Apple device, restart both devices and then reconnect both devices. If you're experiencing a minor connection issue, this should resolve your problem.
  • Turn the volume up on both the iPhone/iPod Touch and also the Philips alarm clock radio. Additionally, ensure that neither of the devices are muted.
  • Check the user manual that came with your Philips alarm clock radio to see what Apple devices are compatible with your radio. Additionally, if the device you're trying to connect to the radio worked previously but now isn't working, the current incompatibility may be the result of updating the firmware on your Apple device.

Clock Flashing or Not Correct

  • If the clock on the Philips iPhone/iPod alarm clock screen is flashing, the device may have either experienced an electrical event, such as a power surge or power outage. Because the screen is flashing, the even has passed and the power has been restored to the device, but you need to reset the clock. Similarly, if the alarm clock is connected to AC power, the power cable may have become temporarily disconnected and regained connectivity. Again, you'll need to reset the clock.
  • If the Philips iPhone/iPod alarm clock radio is powered by batteries, the batteries may be dead or running low. Ensure all of the batteries are properly seated in the battery bay and not loose. If you're still experiencing problems, try replacing the batteries in the alarm clock.

Low Quality Radio Signal

  • Try stretching out the radio antenna on the Philips iPhone/iPod alarm clock and repositioning the antenna to see if that helps resolve the poor reception problem.
  • Turn off other electronic devices in the area, such as baby monitors, wireless routers, wireless headphones, Blu-ray and DVD players, smartphones and more to see if that resolves your problem. Sometimes, interference from other electronic devices can interfere with the radio signals being pulled in by your alarm clock radio.
  • Try moving the Philips iPhone/iPod alarm clock radio to a different location that's as far away from thick walls, metal cabinets, trees, tall buildings and more to see if that resolves your problem. Various obstacles can prevent a quality signal from being pulled in by your alarm clock radio.

Comments

    0 of 8192 characters used
    Post Comment

    No comments yet.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: "https://hubpages.com/privacy-policy#gdpr"

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)