ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

"My Computer" Takes A Long Time To Open - Long Delay While Opening "My Computer" Searches in Windows

Updated on April 3, 2011

While I was working on a customer's computer, it suddenly (if that is the correct term for a slow behavior) started taking a long time to list drives and other items in "My Computer" on Windows XP.

I was dealing with a computer infected by a very tenacious virus, so I was not really alarmed. I did, however, get more concerned when, after cleaning out the virus, opening "My Computer" continued to take a very long time (three or four minutes before icons would appear).

A little research into the problem offered a simple solution that worked: Disabling the Windows Image Acquisition Service, otherwise known as WIA.

Stopping the Windows Image Acquisition Service

Services are low-level programs that work in the background to enable certain functionality in Windows. Often, they start and run automatically.

The problem with the Windows Image Acquisition Service on my customer's computer was that it was trying to start automatically (Status: Starting), but not managing to do so.

I had to disable the service and restart the computer to get "My Computer" to start opening immediately the way it used to.

To stop the Windows Image Acquisition Service in Windows XP, follow these steps:

  • Open the Windows XP Control Panel by clicking on Start ... Control Panel.
  • In Control Panel, click Classic View if it is visible in the upper left corner.
  • Double-Click on Administrative Tools.
  • Double-Click on Services.
  • Click where it says Services.
  • On the right hand side, scroll down to Windows Image Acquisition (WIA).
  • Right-Click on Windows Image Acquisition and Left-Click on Properties.
  • Choose Manual or Disabled from the Startup Type dropdown.
  • If the [Stop] button is active (not greyed out), click it.
  • Save any open files and restart your computer.
  • If the Windows Image Acquisition Service was the culprit slowing down "My Computer", then you are done!

What is the Windows Image Acquisition Service (WIA)?

In the services list, Microsoft describes the Windows Image Acquisition Service in these words: "Provides image acquisition services for scanners and cameras".

Disabling the service will make the service unabailable, and any software that relies on it will fail to work. Setting the service to Manual may provide the service on demand for software that requires it, but then your "My Computer" will likely slow down again.

You may have to switch back and forth between settings (Automatic, Manual, Disabled), or put up with inconvenience in one form or another ... it all depends on your needs and tolerance levels.

Comments

    0 of 8192 characters used
    Post Comment

    • smga22 profile image

      smga22 

      6 years ago from Dhaka, Bangladesh

      Excellent Hub. Lots of good information in this article. Voted uP!

    • profile image

      sam 

      6 years ago

      it doesn't slove same problem in my computer

      any other solution

    • profile image

      jay 

      7 years ago

      so that means i have to change these settings everytime i scan an image using my scanner..

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)