[Solved] 503 valid RCPT command must precede DATA - Outlook Error
Error Code 503 Stops Outgoing Email in Outlook
I you are getting the following error in Microsoft Outlook, your outgoing email server is telling you that Outlook has not given the proper credentials to the server; your current account settings are not properly authorizing you to send email through that account. You may receive an error similar to this:
The following recipient(s) could not be reached:
'user@somedomain.com' on 10/10/2010 12:30
503 valid RCPT command must precede DATA
Usually this is a simple fix. You simply have to set up your account in Outlook to give your mail server the authorization that it requires.
In the next few sections, I will show you how to do that in various versions of Outlook. There are other solutions further down, if the simple fix does not work.
Outlook 2003 - Simple Fix for Error Code 503
This is the "Simple Fix" for error code 503 In Outlook 2003:
- Click on the Tools menu;
- Click on "View or change existing e-mail accounts";
- Click the [Next] button;
- Click on the account that was trying to send the email;
- Click the [Change] button;
- Click the [More Settings ...] button;
- Click the Outgoing Server tab at the top;
- Put a check beside "My outgoing server (SMTP) requires authentication";
- Click on "Use same settings as my incoming mail server";
- Click [OK];
- Click [Next];
- Click [Finish];
Outlook 2007 - Simple Fix for Error Code 503
This is the "Simple Fix" for error code 503 In Outlook 2007:
- Click on the Tools menu;
- Click on "Account Settings...";
- Click the E-mail tab at the top;
- Click on the account that was trying to send the email;
- Click on the [Change...] icon;
- Click the [More Settings ...] button;
- Click the Outgoing Server tab at the top;
- Put a check beside "My outgoing server (SMTP) requires authentication";
- Click on "Use same settings as my incoming mail server";
- Click [OK];
- Click [Next];
- Click [Finish];
- Click [Close];
Outlook 2010 - Simple Fix for Error Code 503
This is the "Simple Fix" for error code 503 In Outlook 2010:
- Click on the File menu;
- Click on large "Account Settings...";
- Click on small "Account Settings..." dropdown;
- Click the E-mail tab at the top;
- Click on the account that was trying to send the email;
- Click on the [Change...] icon;
- Click the [More Settings ...] button;
- Click the Outgoing Server tab at the top;
- Put a check beside "My outgoing server (SMTP) requires authentication";
- Click on "Use same settings as my incoming mail server";
- Click [OK];
- Click [Next];
- Click [Close] on the Account Test window, if it pops up;
- Click [Finish];
- Click [Close];
More Solutions for "503 valid RCPT command must precede DATA" - Outlook Error
If none of the above simple fixes works for you, see if any of these tips are useful:
- Press the F9 key on your keyboard to check for new mail before trying to send. Some accounts authorize outgoing mail via a check for incoming mail. You may then be authorized to send mail for 30 minutes or so.
- Apostrophes in account names (o'neil@somedomain.com for example) can also cause this error under some circumstances. If the email address is under your control, remove the apostrophe to avoid the error for yourself and others.
- If you were replying to a message, and have multiple accounts set up in Outlook, keep in mind that Outlook will reply through the account the original mail was sent to; so if the simple fixes above did not work when applied to your default account, try applying the same fix to any other accounts you have set up.
- If the problem persists, contact your email provider and ask for support; they can check your account and may find an issue that can be fixed and get you back up and running!