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The Art Of Social Selling

Updated on December 9, 2019

How to Nail the Social Selling Game?

Social selling is the art of discovering, communicating, knowing, and cultivating sales opportunities to result in social media sales. It is the new way to develop meaningful relationships with potential customers so that when they are ready to buy, you are the first person or company they think of.

With social media becoming increasingly popular among users, your business stands to witness an improvement in sales figures if you develop a strong social selling strategy. A well-planned social selling strategy can not only help your sales team develop better relationships, but it can also help you keep up with the competition, especially because buyers are already engaged in social media sales, whether or not it is overtly obvious to them.

Given the importance of social selling for your business, here’s how you can nail social media sales for your company.

Choose the platform where your target audience is

Social media platforms, including Facebook, Snap chat, YouTube, and Instagram, are extremely popular among users. Choose a social media platform frequented by your target audience for effective social selling. Different platforms are popular among different age groups, so it’s important for you to choose a platform that is best suited for the demographic group you’d like to sell to. Platforms like Facebook and Instagram boast of a huge volume of users who are spread across different demographics who use the networks daily, making them great beginning points for your company’s social selling strategy. It’s not enough to just be present on various social media platforms; it’s also important to be present, engage, and listen to what your prospective customers want. Kapture’s multi-channel sales software solutions can help to integrate various social media platforms and manage leads and social interactions in one place. You can stay ahead of the competition by receiving real-time updates, identifying prospective leads, and engaging them in your business.

Collaborate with influencers on social media

An influencer is someone who exercises an influence on consumers’ purchase decisions. Influencers’ comments about a brand or a product can have a lasting impact on people. Even just uploading an image with a particular item can inspire consumers to purchase that product. Working with influencers can boost your social media sales. It is important to ensure your business is tagged by the influencer for any product review made so that more people can connect with your business. With Kapture’s multi-channel sales software solution, you can track leads generated by affiliates and stay updated about the latest inquiries made.

Make your buying process simple on social media

Another key social selling strategy is to simplify the purchasing process on your chosen social media platform. Customers should be able to complete their buying process easily in just a few simple steps. Facebook and Instagram ads with features such as “Shop Now” or “Buy” simplify the buying process. AI-powered chat solutions can provide faster resolution of customer queries, and mobile integration permits the addition of a personal touch when interacting with each customer, offering quick support and simplifying the buying process.

Upload more on social media

Uploading more content on your business’ social media platform helps in boosting engagement on social media networks and can result in higher social media sales. Using an attractive picture, along with your post that can quickly grab attention, can be an effective way of boosting social media sales. Uploading more often and staying active on social media platforms can increase your brand’s social presence, making it easier for prospective customers to find you on various social platforms. Using lead management systems can help you run targeted marketing campaigns for your business and maximize your return on investment, resulting in a greater number of closures.

© 2019 Kaapture CRM USA


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