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Transform Your Business, Outsource IT Support Services

Updated on January 14, 2012

For many businesses, the decision to outsource is driven by a need to cut costs without compromising on quality. The same is true with IT support since businesses that are IT intensive have huge monthly budgets for IT support and maintenance.

Many businesses are now outsourcing their IT maintenance requirements to specialized companies. Outsourcing IT support reduces headaches, saves time and helps attain better process management. Businesses often report savings of between 25% and 50% of the original IT budget. Profitability also improves as a result of better decision making.

In addition to the obvious cost benefits of outsourcing your IT support, there are other reasons why you should consider allowing a specialist to handle your IT needs, chief among these are the following;

  • You may not possess the in-house competencies to deal with issues such as software glitches, networking or Internet connectivity.
  • You may require one-time assistance to install specialist hardware
  • You may not be big enough to have your own dedicated IT department

Remote Support

These days the provider need not visit your premises physically unless the problem is one that demands physical inspection. Support in most cases is provided remotely using special software that allows the technician to gain access into your network and even view target desktops as if he were physically present. Remote IT support also allows techies to monitor your systems constantly and fix most problems before they become serious.

IT Services You Can Outsource

You can outsource virtually any IT issue to a service provider ranging from router problems to printers that refuse to work. Some of the main IT issues outsourced by businesses include:

  • Backup & Information Recovery
  • Business Processing Functions
  • Computer Training
  • Data base generation
  • Data entry work
  • E-mail Help
  • Hardware Installation
  • Hardware Repair
  • Networking and Wireless Setup
  • New Computer Setup
  • Online management of Documents and hard copies
  • PC Tune Up
  • Printer Assistance
  • Research
  • Software Installation
  • Spyware & Virus Removal

It is quite clear that outsourcing IT support helps businesses cut costs and increase productivity. The team is able to focus on the core business rather than engage in mundane tasks such as organizing documents or data entry. These things may appear simple but they have the potential to fundamentally transform your business and give you that extra edge against your competition.

Blue Logic Ltd has been providing outstanding IT Support services to businesses for other three years. We are headquartered in Leeds, United Kingdom and we currently provide support to over 200 companies across Yorkshire and the North.

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