ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Troubleshooting Toshiba NB505 Netbook Problems

Updated on June 6, 2022
Toshiba NB505 Netbook
Toshiba NB505 Netbook | Source

No less an authority than Consumer Reports Magazine bestowed the best netbook title on the Toshiba NB505, because of its excellent performance, light weight, long-lasting power and low price. But these advantages come with compromises such as only 1GB of memory.

If you’re used to working on desktops or laptops with greater RAM, you may open several Internet browser windows or run several programs at the same time. This can freeze your netbook and stop it from working. I’ve used the following methods to fix this problem on my NB505.

Task Manager

This built-in Windows utility is your first option for troubleshooting Toshiba NB505 netbook freezes.

  1. Run Task Manager by right-clicking on the taskbar at the bottom of the screen and choosing “Start Task Manager.” You can also press the CTRL, SHIFT and ESC keys at the same time. This displays the Task Manager window.
  1. Click the Application tab and highlight the offending application by clicking it. Click the End Task button to close that application.
  1. If that does not fix the problem, click the Processes tab and look for the problem program. You can sort by clicking on the category title at the top of the list, such as Image Name or Description. Click a process name to select it and then click the End Process button to stop it.

System Power

Turn off your Toshiba NB505 netbook by clicking the Start button in the lower left and choosing Shut Down. You can also press the Off button in the top center of the keyboard. If you had previously set up your netbook to shut off when you flip down the screen, try closing the screen.

Battery Pack

Your last method of troubleshooting Toshiba NB505 netbook freezes is to remove the battery pack.

  1. Turn your netbook over and slide the clips away from either side of the battery pack.
  1. Place your thumb on the ridges in the bottom center of the battery pack and push the pack away from the netbook to remove it.
  1. Return the pack by sliding it back into its holder. Don’t forget to slide the clips back into place.
  1. Turn the netbook right side up and switch it on.

Customer Service

Depending on the service policies of where you bought your netbook, you may simply be able to exchange the NB505 for a new one. My local Best Buy, for example, allows returns up to 14 days from the date of purchase. If you bought a service contract, you can also bring your netbook in as long as that contract is valid.

Otherwise, your netbook has a limited warranty for one year from Toshiba Contact their customer support center at 1-800-457-7777 to figure out your options. You may need to send your unit to them, if they cannot troubleshoot over the phone. Though the repairs are free, it may take several weeks for them to get it back to you.

If you choose either of these methods, don’t forget to back up any important information from the netbook’s hard drive. Then, clear that drive of any private files.

For more information on the Toshiba NB505 netbook, see Consumer Review: Is the Toshiba NB505 the Best Netbook?

© 2011 by Aurelio Locsin


This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

Show Details
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
ClickscoThis is a data management platform studying reader behavior (Privacy Policy)