ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Latest trip, economics and customer service

Updated on February 20, 2009

traveling trough seasons

winter wonderland
winter wonderland
sun fire!
sun fire!
Caraiman Cross - Bucegi - Romania
Caraiman Cross - Bucegi - Romania

Booking convenient price - Cheap

We, my husband and I, do lots of things spontaneously. This was one of them; initially we said we might go to Florida and ended up going to Romania, Europe... was waiting for us!

After my husband, he is so good at that, done some research for the best route and price we booked our tickets with Alitalia; one stop in Rome and then Bucharest, price was convenient we said and here we go,...

I was rather ready to go and be away from home, from cold weather and all the stress the business gave me lately. We drove 3 hours to O'Hare and then we were in our way over the sky!

Going that direction we know we lose one day - per say! So, we loaded with music, comfortable chlothes and planded to nap some of the time.

In Chicago was no problem taking off - most of the time there are issues with the weather.

Connecting on

After all we were able to nap a little watch some movies and all that, and here comes ROME! we were landing in Italy to change planes and to make it to the last destination stop.

We were taxied but not to a gate in the middle of the pavement, somewhere,... then the stairs tube came to us and we boarded a bus to take us to the building. Hmmmm....Presidential style!....

The airport was kind of messy, it didn't impress me much. I've been traveling internationally in many destinations and I could tell right away when I like something!... We had a little time to kill and tried to walk around, when asked questions people weren't very nice to us...and the dirt, garbage...in unexpected places....not really what you want to see in an airport area...

Bucharest airport was more familiar but not to the same system of busing you to the building to get through custom! Oh,...not again!....

and,...what do you know? we got lost baggage! everything came but one, well we had just 3 luggages anyways. Family was waiting for us!

Welcome to Romanian traffic, especially in Bucharest, rush hour,...work roads. I felt I was ready for a vacation but,...I wasn't ready for that kind of a vacation.

Anyways, we a good time meeting family old childhood friends and some other old aquintances.


Coming back

Oops,...I forgot to mention that we missed our flight! I was sorry,...$200/person later and 1/2 day spend between phone calls and going to the travel agent office and trying to find some parking,...yeah,...this is how I spend my last day pretty much.

Then we went to do some shopping,...at Unirea Shopping Plaza and make it back home for dinner...lock up luggages and take a nap. The next day flight was at 6:30 am, considering we had to be there 2 hours earlier, it wasn't much time left for us to do other things but just get a few hours sleep.

Welcome to Henri Coanda (formerly known as Otopeni) airport. Finally when the time was right to check in we found out that we will be landing for the second connection in New Wark! Say what??... in other words, after all time spend in the travel agent's office, COMMUNICATION has so much to catch up on,...we weren't told about the additional connection; but we wanted to go home of course, so we HAD TO GO! I wanted more then any other time in my life to BE, or to make it home - do you blame me?

ROME again?...oh, no this time was even worse. boarding was OK, only to find out after a 15 minutes delay that there is a technical problem with the co-pilot's chair, wait another 20 minutes if not 30...Then, simply understood, the tower had to squeeze us in and it took us another 30 minutes to get in like for take off,...wow,....yes, wow!....

Well let's talk about CUSTOMER SERVICE,...just for a moment.

Imagine that you are served a meal at a restaurant and after all dishes are gone and you still have a drink or some desert and want to enjoy another glass of wine or so,...too many empty glass or small dishes are laying around, dirty napkins,...how are you tipping the wait staff? good, moderate or great?

After all we had a warm meal in the air and main dishes were picked up,...still serving a coffee or a bier,... waiting for the crew to come once more to pick up left overs,...waiting for the crew,...did I just say WAITING for the crew for the 3rd time?,...yes, yes....but NOTHING happened.

Got bored, you have to get up, walk a little,...ask for a garbage bag eventually and the answer was: WE DON'T HAVE ONE! use the paper bag by the chair and bring in your garbage!.... Say WHAT???????????? or WHATEVER......

Yes, whatever it was!

In conclusion, did we pay that CHEAP to have all these challenges or what?

I DON'T THINK SO!

So, for sure we will not fly Alitalia another time or go through Rome again!

Happy travel anyone and chose your destination carefully!  

 

 

travel plans

Do your travel plan change drastically this year!

See results

Comments

    0 of 8192 characters used
    Post Comment

    No comments yet.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)