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Hubpages taking too long to reply my emails or not responding?

Am I the only one who's treated like this here? They took like 4 days to reply to my initial message, now I've sent them a second message a week ago about my account verification and the still haven't replied, I even sent another message as a reminder but no replies. Do all non-US people get treated like this? Maybe they have too many emails to reply and some dude from South America is not important, but still, a week is a lot of time. Also, apparently I have hub violations but I have no hubs published yet! What's going on with HP?

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