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Illustrator (CS5) stopped opening EPS files

  1. profile image54
    romanrommelposted 3 years ago

    Illustrator (CS5) stopped opening EPS files

    For some reason when opening an eps file with Illustrator (CS5) it opens Illustrator but nothing is there.  There are no messages it just does not open the file.  We have tried creating a new eps file and opening that and the same thing happens.  The eps files do not open in photoshop and acrobat so I don't think they are corrupt.  This happens with all eps files not just a few in particular.  The only change that was made to the system is that we loaded a new printer and drivers - Xerox ColorQube 8570DN.  I don't see how that would affect it.

  2. profile image54
    bobbyroblesposted 3 years ago

    1) Open the preferences file and look for the entry named "enableContentRecovery", change the value from 0 to 1. This turns on the feature.

    2)  Launch Illustrator and choose "File>Open". Select the file from which you wish to recover the roundtrip information.

    3) Click "OK" while holding down the command, shift and option keys (control, shift and alt on Windows).

    As an additional and ultimate measure, use software for crashed Illustrator file https://illustrator.recoverytoolbox.com/ Recovery Toolbox for Illustrator

 
working