ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Insurance Jobs for Claims Adjusters, Examiners and Investigators

Updated on March 27, 2018
Patty Inglish, MS profile image

Ms. Inglish is an award-winning Employment & Training pro with regional records and tens of thousands placed into gainful employment.

Many jobs are available related to accidents.
Many jobs are available related to accidents. | Source

Not All Insurance Jobs Require a College Degree

The US Department of Labor and the Bureau of Labor Statistics state in their job descriptions of American occupations that the job titles of Claims Adjuster, Claims Examiner, and Claims Investigator at the entry level of employment require only a high school diploma.

In the real world, employers prefer job candidates for the above positions to possess bachelor’s degree or some insurance-related work experience or vocational training (Reference: www.bls.gov/ooh/business-and-financial/claims-adjusters-appraisers-examiners-and-investigators.htm#tab-4 Retrieved May 26, 2014).

Unfortunately, some business and employment writers leave out the second part, the part about employers preferring a four-year degree.

Examining the employment vacancy postings in these job titles today in the United States, I find that many of the positions require a college degree and an analysis is provided below. Companies that do hire people with high school diplomas and offer on-the-job training (OJT) are listed for quick reference.

The largest number of total job listings in these job titles that do not require a college degree fall under Claims Investigators.

Traffic claims can be complex and include property and bodily damages.
Traffic claims can be complex and include property and bodily damages. | Source

Claims Adjusters

Duties and Tasks

In short, an adjuster in the insurance business adjusts the settlement for each claim he handles. He or she looks at the range of payments that can be made and decides what amount is appropriate for each case. In the instance of a car accident, for example, a newer car will likely qualify for a higher payment for a dented bumper than a car that is 10 years old.

Similar actions apply to other forms of property and bodily damage coverage, including homeowners and renters insurance, fire and flood insurance, business insurance, various liability coverage, health and major medical, and life insurance, as well as specialized policies.

The work can be quite interesting and is often attacked to on-the-job training or OJT. A college degree of two to four years will likely increase one's wages, but is often nt required to start n this occupation.

Wages and Openings

  • According to SimplyHired.com, average salary for the positions is over $52,000 annually, plus benefits.
  • Number of Jobs Posted consistently from March 2017 - March 2018: 4,500
  • Number Not Requiring a Degree: about 15% or more of jobs

Top Companies Offering Training, No Degree Required

  • Access Insurance
  • Crawford & Company
  • Farmers Insurance Group
  • Fred Loya Insurance
  • GEICO
  • Progressive Insurance
  • New York Life
  • USAA
  • Veracity Research in Dallas Texas

Claims Examiners

Duties and Tasks

Examiners look at claims in some of the same ways as does an adjuster, but may have additional responsibilities. In fact, the examiner looks at paid claims to determine of over payment or underpayment may have been made. These professionals also look for fraudulent claims. This professional may decide to refer a case to a an investigator.

Wages and Openings

  • According to SimplyHired.com, average salary for the positions is over $49,900 annually, plus benefits.
  • Number of jobs consistently advertised March 2017 - March 2018: 1,600
  • Number Not Requiring a Degree: about 2.0% of jobs

Companies Offering On-the Job Training Without a Degree

  • Crawford & Company
  • GEICO
  • Hartford Financial Services Group
  • ICS/Merrill
  • Kelly Services
  • Mary Kraft Staffing and HR Solutions4
  • Sedgwick Claims Management Services
  • TriStar Insurance Group
  • Ukpeagvik Inupiat - Alaska based company

Top Companies Requiring a Degree

An interesting comparison is with the companies that require college degrees, some of them being 2-year degrees, arranged by number of jobs offered, largest to smallest:

  1. Liberty Mutual
  2. Department of Veterans Affairs
  3. Jobplex
  4. McGladrey
  5. Baker Tilly
  6. Travelers
  7. Crawford & Company
  8. Esurance
  9. Hartford Financial Services

Some more advanced positions within the title Claims Examiner with greater responsibilities require Masters Degrees.

Some insurance claims just do not make sense. A large number of Claims Investigators are needed currently in the United States related to personal, commercial, and government agency claims.
Some insurance claims just do not make sense. A large number of Claims Investigators are needed currently in the United States related to personal, commercial, and government agency claims. | Source

Claims Investigators

TDuties and Tasks

Investigators in insurance particularly look at possibly fraudulent claims and claims that are large and complex, because insurance companies can loos a lot of money in such claims. This person may work with legal entities and auditors as well, but must always keep accurate and detailed records. Technical knowledge is required and this professional may supervise a team of technicians in the insurance field.

Wages and Openings

  • According to the Bureau of Labor Statistics and SimlpyHired.com, Average Salary is $48,900 plus benefits
  • Number of Jobs Posted March 2017 - March 2018: 1,400 to 1,600
  • Number Not Requiring a Degree: 2.0% of jobs

Top Companies Offering On-the Job Training Without a Degree

  1. The CSI Companies: Temporary to permanent placement agency
  2. Hartford Financial Services Group
  3. ICS/Merrill
  4. Kelly Services
  5. Mary Kraft Staffing and HR Solutions
  6. MGM Resorts International
  7. Northern Tool (warranty claims on products)
  8. Progressive Insurance
  9. Sedgwick Claims Management Services
  10. USAA
  11. Veracity Research: Partners with several other companies, like Progressive Insurance

Companies That Require a Degree or Certification

  1. Hartford Financial Services Group
  2. Liberty Mutual
  3. Esurance
  4. Farmers Insurance Group
  5. Travelers Insurance
  6. PMA Companies
  7. US Department of Veterans Affairs
  8. Western Construction Group
  9. QBE North America

We see more government and commercial lines work under investigation jobs as compared with adjusting and examining jobs.

Click thumbnail to view full-size
Not all claims involves automobiles!
Not all claims involves automobiles!
Not all claims involves automobiles! | Source
Source

Summary

Of the three job categories examined above, the first title, Claims Adjuster, seems to pay the highest average annual salary of the three, while offering the largest number of openings for workers not possessing a college degree.

Best Bets for Claims Adjuster Jobs

A
Dallas, Texas:
Dallas, TX, USA

get directions

B
Atlanta, Georgia:
Atlanta, GA, USA

get directions

C
Phoenix, Arizona:
Phoenix, AZ, USA

get directions

D
New York City (Manhattan):
New York, NY, USA

get directions

E
Tampa, Florida:
Tampa, FL, USA

get directions

Related Job Titles and Requirements

  • Anti-Corruption Jobs

    After a high peak in January 2011 and a decline in 2012, Anti-Corruption jobs are increasing is advertisements in the Financial, Healthcare, Aerospace, and Government/Defense Industries.

  • Insurance Investigations, Too! - Careers in Criminology

    If you watch CSI and CSI-Miama on television, you are watching criminology at work. Criminology is an important science in the field of sociology that can help prevent future crimes and help prisons to become rehabilitative.

© 2014 Patty Inglish MS

Comments

    0 of 8192 characters used
    Post Comment

    • Patty Inglish, MS profile imageAUTHOR

      Patty Inglish MS 

      4 years ago from USA. Member of Asgardia, the first space nation, since October 2016

      @epbooks - Thank you for your comment! Investigations especially seems a field to attempt to enter for a long-term career with advancenent.

    • Patty Inglish, MS profile imageAUTHOR

      Patty Inglish MS 

      4 years ago from USA. Member of Asgardia, the first space nation, since October 2016

      @ Ericdierker-- As of May 27, 2014 --

      That is not correct, based on data submitted by the counties and states across USA:

      1) May 2013: 275,500 Claims Adjusters, Examiners & Investigators were employed in USA

      2) April 30, 2014: 288,100 Claims Adjusters, Examiners & Investigators were employed in USA.

      3) May 26,2014: Tens of thousands of jobs advertised in these job titles.

      Change from May 2013 to end of April 2014 is +12,600 workers in these job titles during one year = Increase of 4.57% for the one-year period.

      The US Federal Government via BLS estimates an increase from 2012 to 2022 of only 10,800 more jobs in these titles and I think we will top that estimate.

      The report of these job titles for year ending 2012 showed a discrepancy. One report was of 311,100 workers, while another was for 297,000. The Fed reports of county and state data seem not always consistent in this sense. However, the 2014 employment pool nationwide in these job titles is approaching the former 2012 higher figure.

      Let us follow the labor market and see what occurs next.

    • Ericdierker profile image

      Eric Dierker 

      4 years ago from Spring Valley, CA. U.S.A.

      I would like to see actual "new hire" stats in these areas. 10k jobs posted and I would bet 100 filled maximum. I suggest most of the training offered posts are really, wash out positions. What used to take a week in adjusting now is normal for a month or two.

    • epbooks profile image

      Elizabeth Parker 

      4 years ago from Las Vegas, NV

      Good to know!

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)