Participate in a Workplace Communication, Part 12

After Successfully completing all the Learning Objectives from Part 1 up to Part 11, you may consult this hubs for the answers.

Answer Key:

Check your answer with the answer key below. If you fail to get it right, refer back to the corresponding resources until you make it perfect:

NC 1: RECIVE AND RESPOND TO WORKPLACE COMMUNICATION

LO1: FOLLOW ROUTINE SPOKEN MESSAGES

Information Sheet 1:

Activity 1

• E Mail sounds of bells

• Sign Language symbols
• Signals colors

Self Check No. 1

a. 1 d. 3 g. 9

b. 6 e. 2

c. 4 f. 8

Information Sheet 2:

A. Activity 2:

Sender (encoder)

Message

Channel

Receiver

Feedback

Receiver

General Manager

B.

Supervisor

Line Leader

Technician

Self Check No. 2

1. receiver
2. sender
3. channel/medium
4. message
5. feedback

INFORMATION SHEET NO. 3:

A. Activity 3 (possible answer)

1. a. First, I will acquaint with the people by introducing myself. Second by telling where I work and mentioning what the company is endorsing. Through this I can win prospective customers.

b. Another option is by providing brochures or any reading materials

that could advertise the product of the company.

1. I will call a meeting then prepare a note on what is the seminar about: a).the topic b) content c) the importance of the seminar.

1. I will prepare a written report about the seminar attended (the topic,

content and the importance of the seminar)

1. In describing a tool, the following must be observed:

a) Tell the classification and function of the tool/device

b) Inner part of the tool/device

c) Mention the outer part

Example:

Hydrometer is a device used for measuring specific gravity of battery electrolyte. It has three parts namely: rubber sucker; glass tube and

Rubber tip.

1. I choose this course because I know that this is the key to my success. I think it will help me to find a better job in the future.

Self Check No. 3

A.

1. keep the message simple

2. make sure it is not too noisy to hear what is being said

3. speak clearly in an open and neutral tone

4. be straight forward and to the point

5. sit or stand so that you directly face the person whom you are talking or listening to.

6. maintain eye contact

7. use polite opening and closing greetings

8. be patient

9. show interest

10. use words that the people you are speaking can understand

11. listen carefully to the conversation so that you get the right message.

B.

1. listen not for above but for meanings

2. avoid unconscious projection

3. focus on the message

4. do not interrupt

5. control your emotional responses to language

INFORMATION SHEET No. 4

Activity 4:

I. The students will have a role playing about in effective communication (Be guided by Info Sheet No. 4)

Self Check No. 4:

A. 1. They failed to watch the movie. Each of them felt disappointed.

B. 1. Poor listening – people who think that they know everything &

they don’t listen.

2. Ambiguity (words are not clear or with more than one meaning

3. Non-verbal communication which sends to opposite message to

what is being said.

INFORMATION SHEET No. 5

Activity 5

A.

1. S

2. NS – The potatoes are usually cut into long strips, before mixing them in the main dish.

3. NS – we can easily connect the wood, However, nails are needed.

4. S

5. NS – The height of the highest post is about 40 feet.

6. NS – My fingers will be more attractive if I will apply nail polish.

7. S

8. NS – Chirping birds and buzzing bees are soothing to our ears.

9. S

10. NS – The screw driver is in the tool box inside the cabinet.

B.

1. It got dark. Rain started to fall. We ran to the house.

2. Acacia tree make food firewood. They easily burn when dry. Some fine pieces of furniture are made of acacia tree.

3. In door plants are refreshing. Rooms become naturally cool and beautiful with them. Having plants inside is like having a garden in your room.

4. A stranger suddenly stopped me on my way to school. He was a stern looking man. I began to tremble.

5. It is planting season. People young and old have fun out in the fields again under the rain. They work, sing an play.

Self Check 5:

1. They listen to the instruction given by the supervisor.

2. Rina thanks her mother for the birthday gift.

3. I’m not sure if I will continue their course.

4. Go up and get the tool box in the cabinet.

5. Quick! The machine has bug down. Call the maintenance!

6. Tess! See you in court.

7. The applicants should go to the HR supervisor.

8. We shall meet tomorrow at six o’clock in the afternoon.

9. You can find all the references in the library.

INFORMATION SHEET NO. 6

Activity No.6

1. The students will do a role playing.

Self-Check 6:

1. take part in friendly conversation

2. to assist customer

3. to receive or pass an information or instruction

4. discuss problem

5. ask for information

INFORMATION SHEET NO. 7:

Activity Sheet 7:

1. Neighbors 9. preceding

2. sufficient 10. anxiety

3. interpreter 11. structural

4. price 12. meaning

5. shaking 13. prefix

6. accurate 14. structural

7. ability 15. house

8. mechanized

Self Check 7:

Note: Refer to the technology instructor for the listing of terms.

LO 2: INTERPRET WRITTEN NOTICES:

INFORMATION SHEET NO. 8

Activity No. 8:

A.

1. T

2. F educational research

3. F educational research

4. T

B.

1. b

2. b

3. a

4. c

5. a supply and demand b. natural and man-made

6. a. inflation d. shortage

b. supply e. wages

c. demand f. Natural law/man n made condition

Self Check No. 8:

1. a 4. e

2. d 5. d

3. b

INFORMATION SHEET NO. 9

Activity Sheet No. 9:

1. a. fighting cock

b. training a fighting cock/requirement

c. requires skill, patience and deep knowledge of chicken psychology

2. a. Shakespeare’s Romeo & Juliet

b. tragic drama

c. Italian couple who died for love

3. a. birthday

b. eighteenth birthday

c. a day of both happiness and sadness

4. a. attraction

b. tourist attraction

c. taal volcano

5. a. furniture

b. furniture making

c. careful planning, well selected materials & fine craftsmanship

6. a. Joseph Conrad writing

b. Lord Jim

c. one of the most exiting novels

7. a. student

b. student of karate

c. should have strength, agility, patience and good supply of

bandages.

Self Check 9:

1. The student will be making a paragraph choosing one of the topics provided.
2. 1. Executive Round Table Meeting

2. date: June 29, 2006

time: 11:00 am

place: Beacon room, Tower bldg., Makati City

Agenda: planning session of organization

1. 1. request to have a complete list of model and specification for

Kamagong Tractors:

a. horsepower/range of job function

b. commercial/homeowner equipment

c. contract samples/sales turns

2. the publication date for the catalog is scheduled in November, that’s why they need the data immediately

1. 1. The brochure is giving complete information.

2. The brochure will help the clients to be informed of what the school

offers

1. 1. The briefing notes contains information about the person who will be

in-charge in the absence of the officer. It also fells the specific

responsibilities of the officer-in-charge

1. 1. If I were the messenger of Miss Sanchez, I would give the memo to

Miss Sanchez for her preparation.

2. If I were Mr. Rico Almendaras, I would ask my supervisor in the

Sales Department to read the complete list of Kamagong Tractors

to Mr. Fabugas immediately.

3. As a parent, I would go personally for the school for inquiry.

4. As a worker, I would inform my fellow worker if they are interested.