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Who Is A Manager?

Updated on August 10, 2012
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In 1960s Henry Mintzberg conducted a survey on five executives to determine the role of managers.

He concluded that managers perform ten different but highly related roles that are attributed to their jobs. He categorized these roles into three broad classes based on their relativity.


1. Interpersonal Roles

Managers have to delve into relations with their employees and also look into their relations with others. This is necessary to maintain a friendly climate in the organization.



i. Represantative



The manager is seen as an icon of status and authority, as a representative of the department or the organization to others.



ii. Leader


A leader is one who can protect the organization during crisis.


Motivating and directing employees is the prime duty if a manager.

They need to recruit and assign appropriate jobs to , encourage self-development, provide training if necessary and appraise regularly.


iii. Networking Chief


Manager is the the link between different levels of the organization. Sharing of information, maintenance of goodwill, and efficient networking depends on him.



2. Informational Roles


These deal with importance of information sharing and handling.




i. Overseer


· Assessment of internal operations


· Analyzing their success ratio and problems


· Analyzing opportunities





ii. The Supplier and the distributor



· Procurement of relevant information required by the company people from the external environment and then distributing it wherever necessary.




iii. Brand Ambassador



Managers have to be capable enough to represent their own department/unit/division/company in front of external groups regarding company’s plans, profits, policies, results, decisions etc.



3. Decisional Roles


Managerial roles rotate around making decisions. There are four types of decisional roles.


i. Entrepreneur


Managers initiate many of the new projects and assignments for improving the performance and the image of their organization.


They predict unforeseen circumstances, should be able to face risks, take sound decisions, acquire and utilize resources in an optimum manner.


ii. Disturbance handler


Managers are responsible for maintaining the culture of the organization.


They have to analyze conflicts and resolve them ASAP. They are also expected to give fair judgment.


iii. Resource Allocator


Managers are responsible for the allocation of organizational resources- physical, monetary and human.


In order to perform this activity, they have to schedule meetings, ask for requirements in each department, find suppliers, prepare budgets and distribute acquired requirements.


iv. Negotiator


Managers need to act as negotiators when they enter into discussions and bargains with other groups.


They have to gain maximum advantages for their own units.



We see that the role of a Manager is complex on matters of its range and the challenge it imposes. Almost the entire running of the organization depends on how the mind of the manager functions. His decisions affect his organization for the good or the worse. Therefore there are many things a manager should keep in mind and work accordingly and efficiently with his roles...



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    • TToombs08 profile image

      Terrye Toombs 4 years ago from Somewhere between Heaven and Hell without a road map.

      Some very interesting insight into the role of managers, Rahul. Nicely done. :)

    • rcrumple profile image

      Rich 4 years ago from Kentucky

      All very valid points presented.

      It's a shame more don't practice them.

      Very nicely presented. Good Job!

    • writer20 profile image

      Joyce Haragsim 4 years ago from Southern Nevada

      A really good hub.

      Vote up and interesting, Joyce.

    • fpherj48 profile image

      Paula 4 years ago from Beautiful Upstate New York

      What is it that is said over and over? A Team is only as victorious as it's Trainers and Coaches have guided them.....A group is as productive as it's leader has inspired them......A company is as successful as it's Manager is intelligent, resourceful and supportive.....Very good hub, Rahul......I believe these things......UP++

    • Faith Reaper profile image

      Faith Reaper 4 years ago from southern USA

      Very interesting Rahul of all the different roles for sure. Being a manager is not an easy task, as there is so many different aspects of the job to deal with, but then that is when delegating comes into play. In His Love, Faith Reaper

    • bravewarrior profile image

      Shauna L Bowling 4 years ago from Central Florida

      Rahul, I am Accounting Manager for a Construction Management company. While I perform many of the functions you name above, some of them are left to the officers of the company. It makes me wonder if I'm a manager because of my capabilities or as an excuse to put me on salary?!

      This hub is outside your normal realm. I'm pleased to see you step out of your box!

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      Thanks Terrye... i am glad you liked it ...

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      It is true SIr Crumple... it needs to be followed ..

      Thanks so much for stopping by

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      Thanks Joyce , am glad you liked it

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      Rightly said Effer, The Manager is the key link between the top board and the workforce.... and is pivotal point in the organization

      Thanks for the words of kindness and wisdom

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      Rightly said Faith.... a manger has diversified roles... and it is never easy for sure

      Thank you for taking the time...

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      Ooooh! Now i did not know that my sis is a manager... that is awesome.... I am sure that you must be a fantastic manager.....

      and it is your capabilities shauna... trust me... :)

    • bravewarrior profile image

      Shauna L Bowling 4 years ago from Central Florida

      You're too kind, my Brother! However, I'd like to relinquish my mangerial hat and answer only to myself, God and my readers! Corporate bullcrap rubs me the wrong way and I don't like succumbing to it!

    • profile image

      onlooker 4 years ago

      Very insightful and true traits you've laid down here. This should be useful to any and all of us. Thank you, Rahul.

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      Way to go with that attitude Sister S.... and trust me.... that is the tune to keep...

      and no... I am not kind :D

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      Hello Ava Shahi... Nice to meet you.. I am glad you liked my work... Thank you :

    • ChristyWrites profile image

      Christy Birmingham 4 years ago from British Columbia, Canada

      An interesting look at the manager's position and the skills needed to be successful there.

    • Lightshare profile image

      Lightshare 4 years ago

      Thank you Rahul for a short MBA hub.

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      Thank you so much Christy!

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      Thank you Light.. i am glad you liked it :)

    • tillsontitan profile image

      Mary Craig 4 years ago from New York

      Nicely done. So much falls to a manager and he/she needs to be able to catch it all and handle it. You've done a nice job of outlining the best qualities. Voted up.

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      thank you so much Mary... A manger's role are indeed intensely diversified...

      Thank you for the visit

    • unknown spy profile image

      IAmForbidden 4 years ago from Neverland - where children never grow up.

      this is one great hub Rah..we know that it's not an easy task that was laid on the shoulders of a manager.

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      thanks spy... managers are troubled beings...for sure

    • billybuc profile image

      Bill Holland 4 years ago from Olympia, WA

      Great insights Rahul; unfortunately, not many managers that I have worked with do these things.

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      Thank you so much Sir Bill.... You are right ... more of them need to know their job

    • Don Bobbitt profile image

      Don Bobbitt 4 years ago from Ruskin Florida

      As a manager in High-Tech industries for decades, Inwould like to add that one of the most important tasks a manager has is the job of "confessor and problem solver" for his people.

      I don't mean someone who just listens to their people's personal problems but someone who keeps his people motivated as a team an also works with and provides guidance for those in his staff who need that extra consultation and support to extend themselves beyond their wildest dreams of performance.

      Don

    • profile image

      monas1418 4 years ago

      This type of position and responsibility is not for the meek, and it's not for everybody, Managers are in their titles for either money or power or both,, not to bring or add anything to the table, not to motivate, or cultivate within, so really this is what organizations are looking for.. medicore!!!

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      Indeed You are right Don.... that is one of the most important tasks for a manager......

      Thanks for the most valuable input

    • rahul0324 profile image
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      Jessee R 4 years ago from Gurgaon, India

      Yes monas... you are right..... Only the strong willed can do such a job efficiently...

      Thanks for the input

    • profile image

      Siyama aural 3 years ago

      We'll done. You have done a good job,Keep it up.

    • profile image

      Samuel Aziamaso 2 years ago

      I love everything abt ur explanation

    • profile image

      Samuel Aziamaso 2 years ago

      I love everything abt ur explanation

    • rahul0324 profile image
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      Jessee R 2 years ago from Gurgaon, India

      Thank you Samuel

    • rahul0324 profile image
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      Jessee R 2 years ago from Gurgaon, India

      thank you Siyama

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