What do you think about the popular slogan "customers are always right"? are they always right?
Think like a Customer, Act like an Owner.
I look at it from the perspective of a customer. I've been a customer. I haven't always been right. There were times I misread something and stood corrected.
Yes they are right because they are spending the money. Therefore, they have the right to choose. They can spend their money anywhere. So it is best to treat them with respect.
I own a business and customers can definitely be wrong. But you have to be careful how you deal with complaints because you have to protect your reputation. Some people take advantage of that to rip off businesses knowing the owner has to be careful how they handle complaints. Even the dishonest ones.
It depends on the issue customers are talking about, it could be either right or wrong, whereas to the concerns of this policy "Customers are always right" that comes in customers services by which we aim to satisfy our customer and to delight them which will give us a loyal customer, good words of mouth to others people by them and brand awareness to other people. Saying that customers are always right we might have to face a little bit loss but having that loss in one hand and on the other hand having more customers through them by which you can cover your loss and plus you will get extra profit is not really bad.
by JP Carlos 2 years ago
Many sales professionals especially the old schools ones often tell me that the customers are always right. Because of this, many of them simply bow down to what the customers want even if the request is illogical or even outside the company's policies.Customer service is not about spoiling...
by Linda Bilyeu 10 years ago
Do you think the customer is always right?
by Alessio Ganci 6 years ago
"The customer is always right": do you really agree with this statement?You open a cafe or a cool restaurant and people may criticize you for your prices, without knowing you are covering management costs and you are trying to make a profit. In addition customers do not only pay for food,...
by May PL 11 years ago
Is the customer always right?
by Gizmo Prodigy Publishing 6 years ago
Its very stuck up when a lot of women put this image on a man thats hes always wrong and shes right.
by Debra Allen 7 years ago
Christians: Are You Always Right?A few have told me that I think that I am always right when it comes to belief and religious questions and hubs. What make you think that YOU are the one that is always right? What is the purpose of doing or saying that to another person who has a...
Copyright © 2022 Maven Media Brands, LLC and respective content providers on this website. HubPages® is a registered trademark of Maven Coalition, Inc. Other product and company names shown may be trademarks of their respective owners. Maven Media Brands, LLC and respective content providers to this website may receive compensation for some links to products and services on this website.
|HubPages Device ID||This is used to identify particular browsers or devices when the access the service, and is used for security reasons.|
|Login||This is necessary to sign in to the HubPages Service.|
|HubPages Traffic Pixel||This is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.|
|Remarketing Pixels||We may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.|
|Conversion Tracking Pixels||We may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.|