In my experience, flagging content for the attention of HP staff may only result in the issue being dealt with after several days.
Likewise, from what other people say, it appears that emails to HP staff (team@... ) at times only receive an answer after a couple of days.
I am concerned that there is no urgent alert system for situations of major abuse. I'm talking about matters such as a fake user profile being registered here in the name of a real person, and then being used in an abusive manner on the forums.
Recent observations and research lead me to suspect it is possible to add a Facebook link to an HP profile even when the person doing this is not the owner of the Facebook account being linked. If someone has suspicions in such a case, there is no way of sending an urgent message to staff about the matter.
I consider this to be a totally unacceptable and potentially dangerous state of affairs. I would be extremely unhappy to discover my identity and FB profile being abused in this way.
Well over an hour since I posted this message, and even longer since I flagged a serious situation of abuse.
No response here and the situation has not been resolved either.
IS THERE ANY CONSCIOUS LIFE FORM IN THE HP OFFICE AT THE MOMENT????????
I know the HP office is not staffed on weekends so that is part of the problem - but you're right, the help system on HP is under-developed and they badly need some proper support desk software, so people can rate their query, get a job number etc. and therefore feel some certainty that their problem will be dealt with.
I'm a member of a small forum run by a one-man-band, and he has such a system, so it can't be expensive.
It is certainly highly frustrating when flagging something just sends a message into the Abyss. There is no way of knowing whether it will be acted on.
Certainly, a hub I flagged nearly 2 years ago for copying a Wikipedia article is still in existence, and another I flagged a month or more ago, which illegally uses copyrighted images from National Geographic, has also not been removed.
It makes me wonder what the point is of flagging hubs, if this does not result in measures being taken.
The matter that moved me to open this thread is far more serious.
by lrohner6 years ago
Warning: This is a bit of a rant. Please ignore if you're not in the mood for it.There's been a lot of scrambling and drastic knee-jerk reactions since the Panda update. Some have been well thought out and planned (like...
by Randy Godwin5 years ago
Since a discussion concerning this subject on another thread was apparently disturbing some folks there--and I do agree it was off topic--I am taking Norah's advice and putting the question here. I didn't really...
by Luis E Gonzalez3 years ago
As some of you may have noticed ads show up on articles, the answer section and the forums. Great, the more ads the more that we can possibly earn. But I am still having a problem with the hubber (profile) score. Since...
by Sarra Garrett4 years ago
To make a long story short. I have a hub Dog Walking Tips and Advice: big deal right......as you scroll to the bottom of the hub there is a hub listed "10 ways to get rid of a dog". Um, this is a...
by Rob Welsh5 years ago
How many more times are we expected to have to put up with Article Thieves who use HP solely as a place to easily Steal from and to enable those thieves to fill their own sites with our Original and Copyrighted...
by Jason Menayan6 years ago
We've rolled out a feature that has been available for a couple of months to people just signing up: the ability to connect your Facebook account with your HubPages account. Please note that this is optional.Facebook...
Copyright © 2017 HubPages Inc. and respective owners.
Other product and company names shown may be trademarks of their respective owners.
HubPages® is a registered Service Mark of HubPages, Inc.
HubPages and Hubbers (authors) may earn revenue on this page based on affiliate relationships and advertisements with partners including Amazon, Google, and others.