In my experience, flagging content for the attention of HP staff may only result in the issue being dealt with after several days.
Likewise, from what other people say, it appears that emails to HP staff (team@... ) at times only receive an answer after a couple of days.
I am concerned that there is no urgent alert system for situations of major abuse. I'm talking about matters such as a fake user profile being registered here in the name of a real person, and then being used in an abusive manner on the forums.
Recent observations and research lead me to suspect it is possible to add a Facebook link to an HP profile even when the person doing this is not the owner of the Facebook account being linked. If someone has suspicions in such a case, there is no way of sending an urgent message to staff about the matter.
I consider this to be a totally unacceptable and potentially dangerous state of affairs. I would be extremely unhappy to discover my identity and FB profile being abused in this way.
Well over an hour since I posted this message, and even longer since I flagged a serious situation of abuse.
No response here and the situation has not been resolved either.
IS THERE ANY CONSCIOUS LIFE FORM IN THE HP OFFICE AT THE MOMENT????????
I know the HP office is not staffed on weekends so that is part of the problem - but you're right, the help system on HP is under-developed and they badly need some proper support desk software, so people can rate their query, get a job number etc. and therefore feel some certainty that their problem will be dealt with.
I'm a member of a small forum run by a one-man-band, and he has such a system, so it can't be expensive.
It is certainly highly frustrating when flagging something just sends a message into the Abyss. There is no way of knowing whether it will be acted on.
Certainly, a hub I flagged nearly 2 years ago for copying a Wikipedia article is still in existence, and another I flagged a month or more ago, which illegally uses copyrighted images from National Geographic, has also not been removed.
It makes me wonder what the point is of flagging hubs, if this does not result in measures being taken.
The matter that moved me to open this thread is far more serious.
by Person of Interest 2 weeks ago
HP won't let me link to my website, but I am going to go ahead and link to theirs. My site gets thousands of visitors a month and totally complies with AdSense. In addition the site's only objective is to help people with the business of living; not a business site and certainly not an ...
by lrohner 7 years ago
Warning: This is a bit of a rant. Please ignore if you're not in the mood for it.There's been a lot of scrambling and drastic knee-jerk reactions since the Panda update. Some have been well thought out and planned (like Nelle's move), and others are an understandably desperate attempt to get...
by Tony Lawrence 6 years ago
Where are we on this?I see Google has added a new way to verify authors: http://www.google.com/support/webmaster … er=1408986That would seem to make things easier, though we would have to go back and edit hubs unless HP would provide a way to do this automatically if we wanted to (and...
by Jaye Denman 4 years ago
What is the rationale the HP Team uses to impose "Others You Might Like" on one's profile page?RANT: I look at the three "Others You Might Like"--Hubbers listed on my profile page--noting that we share at least one mutual follower, or, in one instance, five. When I check out...
by Sarra Garrett 5 years ago
To make a long story short. I have a hub Dog Walking Tips and Advice: big deal right......as you scroll to the bottom of the hub there is a hub listed "10 ways to get rid of a dog". Um, this is a disgusting and absolutely not-so-funny hub and I have requested that it be...
by rednickle 6 years ago
Does having a profile picture affect your number of followers in any manner?
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