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FIXED: Stats on individual hubs not loading.

  1. Melovy profile image96
    Melovyposted 5 years ago

    On some of my hubs (but not all) when I click the stats button, a message pops up: "Something went wrong. Please try again. And when you get a chance, you may want to report this issue in the Hubpages forums."

    1. joanveronica profile image86
      joanveronicaposted 5 years agoin reply to this

      I haven't received this message, but on some individual hubs I get the numbers, but not the graphs, the graphs are just dead, nada.

    2. ytbot1x profile image59
      ytbot1xposted 5 years agoin reply to this

      They might have had banned your ip. lol!

    3. Novel Treasure profile image90
      Novel Treasureposted 5 years agoin reply to this

      I started having the same issue today too. Same error message.

    4. Matthew Meyer profile image75
      Matthew Meyerposted 5 years agoin reply to this


      That message is unfortunately displayed any time the browser doesn't properly receive the content of the site.  Many time this is the browser or other connectivity issues and not necessarily our servers, but we certainly do not message in a way that lets you know that.

      My first suggestion would be, whenever you get this message:
      Clear the browser cache
      Update the browser to the latest version
      If you are not using Firefox, try it.

      You can find more detailed steps here:
      (at the bottom of the post)

      Let me know if clearing your cache and upgrading your browser doesn't fix the issue.

      1. Melovy profile image96
        Melovyposted 5 years agoin reply to this

        Thanks very much for that Matthew. I have checked the hubs involved and all seems to be well now. I do use Firefox, and cleared the cache recently, so maybe that's what fixed it.
        Thanks again.

  2. Happyboomernurse profile image86
    Happyboomernurseposted 5 years ago

    I tried a few of mine and so far that message did not pop up.

    1. Melovy profile image96
      Melovyposted 5 years agoin reply to this

      Gail, it was very bizarre, and just seems to affect one or 2 hubs, but I tried several times and got the same result.

  3. Horatio Plot profile image82
    Horatio Plotposted 5 years ago

    Been getting this message, on and off, for a few hours. Although I don't know why I'm checking as nothing's probably changed anyway.
    Happening on Google Chrome, haven't checked IE9 yet.

  4. Lauryallan profile image80
    Lauryallanposted 5 years ago

    I'm having the same problem on some of my hubs too.