SMS # verification issue affecting some #s (use voice)

Jump to Last Post 1-7 of 7 discussions (9 posts)
  1. Geniusknight profile image79
    Geniusknightposted 6 years ago

    Yesterday I wrote my first Hub and then when I tried to publish it, it said that it needed confirmation so I went ahead. It asked for my phone number so that it can send a confirmation code by sms or call. I entered my number and clicked it. Now it has been past 24hrs and I haven't got the confirmation code !
    Please help !  sad


    1. Matthew Meyer profile image71
      Matthew Meyerposted 6 years agoin reply to this

      Sorry about the problems you are having verifying your phone.
      Our records show we sent SMS confirmation codes 3 times yesterday (30 hours ago).

      Have you received any of these codes?
      Sometimes mobile carriers in other countries (India for example) block the SMS delivery service we use.
      Do you have another phone number that you can use?

  2. Simone Smith profile image94
    Simone Smithposted 6 years ago

    Hi Geniusknight- your Discussion title suggests you *did* get the SMS. Did it finally arrive, or are you still waiting for it?

  3. Simone Smith profile image94
    Simone Smithposted 6 years ago

    Hey again- I just checked your profile and it looks like HubPages has made five attempts to send you a confirmation code through SMS around 25 hours ago. Are you sure that you entered in the correct phone number?

  4. Simone Smith profile image94
    Simone Smithposted 6 years ago

    Hey again Geniusknight!

    It looks like we have an issue with sending SMS messages to a small set of numbers. The next alternative to try is voice verification. Hope that helps! big_smile

  5. Geniusknight profile image79
    Geniusknightposted 6 years ago

    Thank you Simone and Matthew! Finally the voice confirmation worked for me. You guys are awesome !
    Thanks once again! smile


  6. profile image0
    sameer dhingra1posted 5 years ago

    I have the same prob..I didn't receive any confirmation code via sms and now i am not even getting an option to try to get the code via sms or call..As i am new to hubpages your help will be divine...I am very confused how to get my hub publlished

    1. Matthew Meyer profile image71
      Matthew Meyerposted 5 years agoin reply to this

      If you have not done so already, please contact us here.

  7. profile image28
    Trishitblogsposted 5 years ago

    Well, I have the same problem and have tried to get  code by call  option and the system said that it placed a call. But I didn't get any. I am stuck. Have the account but can't do anything!

Closed to reply

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

Show Details
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
ClickscoThis is a data management platform studying reader behavior (Privacy Policy)