security questions for setting up HP earnings program

  1. moemalone profile image60
    moemaloneposted 4 years ago

    So, just a few minutes ago I tried submitting my tax info to HP to set up the earnings program but was told that my answer to their security questions was incorrect. The problem is I know my answer is the right one. It's my childhood phone number. I may have somehow entered the wrong digit when I forst povided the question but thats the only thing I can think of. Is there a way I can get HP to send me the correct info or fix the problem like when you forget passwords or security questions on other sites?

    1. Simone Smith profile image91
      Simone Smithposted 4 years agoin reply to this

      Hi moemalone,
      Sorry for the inconvenience; it sounds like you'll need to re-set your security passwords. Please email us through this: … -tax-info/
      And early next week, Marina can help you troubleshoot this issue. smile