Error Message: "Something went wrong.." - Cannot add capsules

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  1. misslong123 profile image83
    misslong123posted 5 years ago

    Hubpages, PLEASE HELP ME...

    For 3 days now, when I try to edit my hubpage, I cannot add new capsules. It is extremely slow, and then gives me the error message:
    "Something went wrong. Please try again. And when you get a chance, you may want to report this issue in the Hubpages forums."
    I need to add a text, photo, and poll capsule to my hubpage, but cannot do anything.

    URL: http://misslong123.hubpages.com/hub/The … r-Passions

    Browser & Version: Internet Explorer 8.0
    Operating System: Windows XP
    Actions that cause error: When I try to add a capsule to a hubpage in progress.
    I restarted my computer; I logged off and back on; I've exited the hubpage and reopened it. Nothing workss. I cleared the cache and cookies from my Internet. I haven't been able to post a hubpage in days. I would really like help as soon as possible.

    Screenshot:
    http://s2.hubimg.com/u/8009025_f248.jpg

    Michele Jones
    misslong123 (user name)

    1. Simone Smith profile image94
      Simone Smithposted 5 years agoin reply to this

      I am so sorry that keeps happening, misslong123!

      As I understand it, that warning message is most commonly associated with local internet issues, and in most cases, the problems resolve themselves.

      Are you still having trouble?

      1. misslong123 profile image83
        misslong123posted 5 years agoin reply to this

        Yes, I am still having the same problem!

    2. Matthew Meyer profile image73
      Matthew Meyerposted 5 years agoin reply to this

      We are unaware of any site problems that would be causing the issue you are seeing.

      As Simone explained, this is usually related to a user's system or their network connection.

      If it is a system resource issues (RAM, CPU) then there isn't much you can do about it.

      You may want to try a different web browser like Firefox, Chrome, or Opera.
      If they issue persists in those browsers, then it is likely an issues with your computer and/or network connection.

      Here are some general browser trouble shooting steps to try as well.
      http://hubpages.com/learningcenter/Diag … r-problems

  2. misslong123 profile image83
    misslong123posted 5 years ago

    When can I expect this to be fixed?

 
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