RESOLVED: Ad Program earnings for December 13-15 still pending

1. 98

   TIMETRAVELER2posted 5 years ago

   I looked for a post about this but could find none and am wondering if it is just me.  My stats have been frozen for 19 hours, and earnings have stayed the same since the end of last week.  I assume others are having the same problem 9 (as usual), but this has me a bit nervous since I'm not seeing any other posts about it.

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   1. 93

      Cardisaposted 5 years agoin reply to this

      I am getting really frustrated with HP for not fixing this problem. It happens every week. Are we to assume that the stats and income are manually updated? If not then why is it that every weekend sees the same exact problem? If the updates are automatic then the weekend should not be affected. If the updates are automatic then the system needs to be fixed. It has been happening too often.

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      1. 97

         wildernessposted 5 years agoin reply to this

         It IS rather common on the weekend, isn't it?  One wonders if the gerbils running the wheels are given weekends off...

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         1. 93

            Cardisaposted 5 years agoin reply to this

            lol. I wonder why the weekends are most affected.

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   2. 90

      Will Apseposted 5 years agoin reply to this

      My HP stats are stuck too. Most people have Google Analytics. I am showing a slight downturn in traffic (a few per cent) if it helps to know that.

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      1. 98

         sallybeaposted 5 years agoin reply to this

         My stats too - it can be very discouraging, wish like you that it did not happen so regularly.

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   3. 73

      Matthew Meyerposted 5 years agoin reply to this

      We strive to keep your Hub statistics as up to date as possible and the recency of our statistics are closely monitored. If you notice that your stats haven't been updated in a while, rest assured that we are aware of the issue. You can expect that things will return to normal within a day or so.

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   NornsMercyposted 5 years ago

   I've been obsessively checking since last week.....
   It's nice to know I'm not alone.
   
   However, my traffic was falling hard and then it rose sharply...then the stats froze so I'm just going to tell myself my traffic has been awesome all weekend.

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3. 70

   Hamshiposted 5 years ago

   Earnings for Friday 13/12/13 is in now.
   Waiting for 14th/15th....

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4. 70

   DE N0V0posted 5 years ago

   Okay, I knew something was going on.

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5. 95

   Gcrhoads64posted 5 years ago

   I have earnings for Saturday and Sunday with asterisks, but my Friday earnings say 0  - no earnings. Anyone else with this problem?

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      Writer Foxposted 5 years agoin reply to this

      Same here.  When the stats first updated again, I had income showing for Friday, but nothing for Sat. and Sun.  Now, I show income for Sat. and Sun., but Friday shows 0.  I'm sure the staff will work it out.  Friday is the day that a single Hub started getting 1 million views and certainly it will take some time to sort out the income for that much of an increase in such a short time.

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         Gcrhoads64posted 5 years agoin reply to this

         I wish  a million views was my problem, Writer Fox.

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         1. 46

            Writer Foxposted 5 years agoin reply to this

            Me, too.

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   2. 46

      Writer Foxposted 5 years agoin reply to this

      Friday's earnings have been posted again.

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