Once again I have that dreaded little green comment button on my page and the comments are not on the relevant hub. It tells me that 2 comments were made THREE DAYS ago and I still cannot reply to the writers. This really is getting a little trying.
We've just fixed some bugs related to comments, we're hoping this takes care of the problem. If you're still having issues with comments from today or going forward, please start a new thread to let us know.
Sally, I have never seen this green button or had problems with comments. Where does it appear? Is it only happening on the niche sites?
It comes up next to your profile image with the number of comments awaiting a response from you. When you go to the comment they don't exist, until a while later. 2 comments left were for the same hub, on one of the niche sites, but not sure it this is happening on the mother ship as well. I find is rather sad that I only received these comments three days after they were actually written. The people are loyal followers of mine who always make such an effort and my lack of response to their comments makes me look unresponsive and ungrateful, which I am not.
Well, yet another new wave of frustration for me to contend with.
Hi, Sally. CrowdFlower was down this week. We will look and see if there are any other problems on our end. I'm so sorry for the frustration; we know how important new comments are to Hubbers, and we're working on it. Have a good weekend.
Busted! So, Robin, you work for HubPages?
Well, my dear, you are talking my language. I have held back from commenting that much on my lack of comments and thought it might be my content for hubs, but I have no set style.
One day I shall prove this to you and all of my wonderful followers that I can write an in-depth and very intelligently organized hub about a car motor or even maybe how a horse digests things that would kill us.
But until that time . . .
Nice meeting you, Robin.
So our comments are being monitored and this has been outsourced to CrowdFlower! This is the definitive answer I was hoping for when I started my other thread about the green button. Thanks, Robin I appreciate your candor.
I should add that while we are using CrowdFlower to help identify low-quality comments by signed out users, all comments (for both signed out users and ones left by Hubbers) are still run through our internal algorithms and spam detection filters as well. In other words, CrowdFlower is acting as an additional filter for anonymous comments rather than a replacement for our existing systems.
I appreciate the explanation Christy, thank you. I should note however that comments are still taking longer than one would like to come through.
Yeah, we're still working on reducing that time. Sorry it's taking so long and thank you for being patient with us.
Hi, Christy, although I do not understand a word you are saying, this does not subtract from the fact of what a fantastic job you are doing for us on HP. And yes, I consider you, sallybea, Camille, Matt, and many more including my Great Followers, My Friends For Life.
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