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Earnings Reporting

  1. Everyday Miracles profile image86
    Everyday Miraclesposted 15 months ago

    I'm having an issue with the earnings reporting on one of my accounts (beckisgiftguides). At the top of the earnings reports page, it shows an amount ~$30 MORE (for November) than is listed on the balance history page (for November). I'm not sure which accounting is accurate, though I would guess that it is the HIGHER of the two numbers based on the nature of the hubs on this account and the time of year. The smaller number simply doesn't make any sense considering the time of year.

    I've checked my other accounts (including the one from which I'm posting [my "main' account]) and the rest of them seem to be accounting the same number on both of these pages. I'm not sure why this would affect only one account, but it appears to be a bug that could wind up affecting my payment schedule. I could use that money at the end of this month. It won't kill me to wait until next month, but money's tight right now for my family and if that's money I've earned on that schedule, I'd like to receive it as early as possible!

    Could someone please look into this?

    1. kenneth avery profile image83
      kenneth averyposted 15 months agoin reply to this

      Everyday Miracles,
      just email teamhubpages.com and send it to the attention of Matt or Christy.

  2. Glenn Stok profile image99
    Glenn Stokposted 15 months ago

    The difference in calculations is due to the following:

    The Earnings Report shows your total earnings from all sources for any particular month. 

    The Balance History shows the total of your HubPages earnings from THAT month PLUS the Amazon earnings from the PREVIOUS month.

  3. Chriswillman90 profile image96
    Chriswillman90posted 15 months ago

    I wish there was less of a delay with Amazon earnings. Would be nice to get those earnings from last month versus two months prior. The Amazon earnings for this month are coming from what I got in October versus November.

    1. Glenn Stok profile image99
      Glenn Stokposted 15 months agoin reply to this

      Can't avoid that since Amazon accepts returns and they have to be able to deduct it from preassigned revenue before paying out. Google can pay quicker because their advertisers prepay for Adwords.