Problem with Author Bio Tool

  1. agnes elmira profile image83
    agnes elmiraposted 3 weeks ago

    Hello. I'm trying to add to a new bio to one of my hubs and wen tot link provided form the hub editing page. however, when the text box opens, it shows a greyed out sample with a blinking cursor halfway thru, which cannot be moved, deleted or backspaced.
    then I clicked on the help button near this which showed a template to add up to 25 new bios and adding any hub to any bio. again, it showed the same greyed out sample bio which could not be changed in any way. what is the remedy for this?

    1. Matt Wells profile image
      Matt Wellsposted 3 weeks agoin reply to this


      Are you still experiencing this issue? I tested it and it works for me.

  2. agnes elmira profile image83
    agnes elmiraposted 2 weeks ago

    Yes, but the other links to similar questions showed there was a bug trying to do it from the account page that is apparently not yet resolved. i was able to add it from the bio tool page on my laptop. only I didnt realize it was so short! only 140 characters (not words)