What do you do when your bank loses your Amazon associates check?
Unfortunately, my monthly Amazon associates check has been "lost" in my bank's internal processing system. As I live in the UK, the situation is complicated further as the check requires conversion to Pounds Sterling before being credited to my account. My bank are trying to trace the check but if they don't find it, how do I contact Amazon and what information do I have to provide to get a replacement?
I'm afraid you'll get the bureaucratic runaround at both ends, but if your bank is admitting it's been lost, that's a start. Get that in writing, if you can! Then log into the Amazon Associates portion of Amazon -- don't have the URL handy, sorry, but you can Google it -- and scan the sidebar and bottom of the page for a contact/help link. I know there's a link you can click to get a form you can fill in, and it will be answered by an Amazon Associates rep. Hopefully, if you have some proof the check has really been lost, they'll reissue it.
Thanks very much, Greekgeek
I've looked at my Amazon Associates page and found the section you are referring to - I didn't know it existed!
I have the receipt my bank gave me when I paid the check in at my branch - it unfortunately never reached the International Division. My bank have asked me to give them until the end of the week to investigate what has happened to the check and if they still can't track it, I will follow your advice. I don't doubt for a second that they will give me details of the problem in writing if need be.
that must be a very bad bank to be losing cheques like this. dont they have a copy or something? not sure if you can file a claim. is there any way you can open a US bank account and have the money deposited directly into the US account? or is there an Amazon affiliate program in the UK?
Bad luck Gordon, I don't know the answer but I just thought I'd offer commiserations.
I hope you get sorted.
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