Are you sure that email came from Co Schedule? The way it sounds to me, you got a fake email that resembles Co Schedule's correspondence.
Hackers play those tricks to get people to give away vital personal information that can be used to steal your identity.
The first thing to do is examine the address it came from. Not in the FROM field. That can be hacked to look legitimate. You need to examine the actual message source. Your email client (not web email) should have an option to view the row message source.
When I get emails like that, and I look at the message source, I usually see a fake email and fake URL that is not the actual site it intends to be. That means if you click on the link in the email, it brings you to a look-alike site that belongs to the hacker. If you try to log in, you're giving the hacker your logon credentials.
I thought about that too late and now no longer have the email. However, I got a similar email from another site today that claimed it had a new TOS due to the same reasons. Don't know what to do about this now, but I agree, I should have taken steps to look into this. This is the type of problem I've encountered ever since my brain surgery...I'm slow to perceive. Any advice? I believe the other site was Flickr, but I rarely use that site.
Only advice I can give you right now is:
Change your passwords on any accounts that you used with those situations. And going forward, always go to the site via your own knowledge of the URL, not via a link in an email. That way you will always be safe, knowing that you are in the REAL site.
I had this program saved in my favorites and always entered the site through them. The only email I sent them was in response to the one they sent me. I have sent 3 emails and they have not responded at all. I only used CoSchedule with my Hubpages account and my Yahoo Mail account, so I will change those two asap. I ran a Malware Bytes and a Virus scan with Kaspersky and no threats were found. Other than that, I don't know what I can do. Do you think that will be enough to be safe given the circumstances?
That all depends on how much information you gave away. You said at the start of this thread that they asked you a lot of personal questions. If you gave info that can be used to take out loans in your name, then you need to monitor your finances at this point to be sure no one is applying for a loan in your name or accessing your bank accounts. You can request a block with the three credit agencies.
I don’t mean to scare you, and I definitely would not want to put you through more stress than you already had from your brain surgery. But I’m concerned for you since your post made it sound like these were hacking attempts, and that you responded to them.
Good idea. I felt exactly as you described it, but today I got a response from CoSchedule that sounded credible. They will be in touch on Monday, so I'll know more then. I emailed them through their website to ask if they in fact had sent me those requests. I did not give my SS#, but did give full name, address, telephone number....which is much more than I ever put online. I just was not with it that day, I guess. I've run antivirus scans and just finished my end of year financials and all looks good right now, but that can change. I cannot believe I was this stupid...but I've been having memory issues, etc. ever since the surgery and this is what happens I guess. I have a very good antivirus program on my computer plus malware bytes and they've shown no threats, but that doesn't mean there can't be one elsewhere. My bank is extremely conservative and I only have one credit card which alerts me instantly and freezes my account if they think there are any issues, so I'll probably be OK...but I'll definitely keep an eye on this. I so appreciate your help. Thank you.
I finally heard back from CoSchedule. They did send an email but it did not request any info and did not request that recipients do anything. So, guess I'll have to call the credit agencies. Wonderful!
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