Need to change questions and answers in order to access my earnings

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  1. TessSchlesinger profile image96
    TessSchlesingerposted 7 months ago

    There appears to be no place where I can change the answers to some questions or change the security questions I am asked in order to access my earnings.

    I am fully aware of the current answers to the questions, but they are now wrong because things have changed.

    How do I change them. Whereas one can change one's password, there appears to be no way that I can have a look at the security questions and see if there are better questions that I can answer. Alternatively I have to change the current answers.

  2. lobobrandon profile image92
    lobobrandonposted 7 months ago

    The only way to overwrite security questions is to contact the team.

    This is not something that is really allowed (or a feature) of any internet entity as far as I've seen. Whether the answers are accurate or not, all you need to know is the answer to the question. It's not trivia where the answer has to be right.

    1. TessSchlesinger profile image96
      TessSchlesingerposted 7 months agoin reply to this

      It's not that. It's if I die, my daughter doesn't know the answer to the questions, and the answers are now wrong.

      Also, there is a presumption that those type of questions apply to everybody. They actually don't. So I had to make up things because I have never even remotely lived an ordinary life.

      1. lobobrandon profile image92
        lobobrandonposted 7 months agoin reply to this

        I made up stuff too. I have an imaginary first pet for instance. If the team does not help you change it, it's best to set up a system where an email is sent out to her (with the passwords and answers) if you do not stop it from sending once every month or however long you want to wait.

        1. TessSchlesinger profile image96
          TessSchlesingerposted 7 months agoin reply to this

          okay.

  3. GeorgeXu profile image80
    GeorgeXuposted 7 months ago

    @lobobrandon: Actually, Yahoo! alllowed questions and answers to be changed. That is, before the feature was discontinued in preference for the two-step verification.

    1. lobobrandon profile image92
      lobobrandonposted 7 months agoin reply to this

      Interesting.

  4. Ben716 profile image90
    Ben716posted 7 months ago

    I had forgotten the answers to the security questions when I wanted to look at balance history.
    I contacted the team. At the end of it, I can't remember what their reply was and what I was directed to do, I gave up. The thing was that I had to remember the answers.

 
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