HubPage Program - Answering security questions but not gaining access.

  1. dcockfarlane profile image61
    dcockfarlaneposted 6 years ago

    I'm configuring my account for the HubPage Program, and they're asking for my tax information. When the page loads, i'm required to answer the security questions I set. However, though i'm entering the right answers I am not being forwarded. There seems to be a loop with the security questions. Can you please check into this? Thank you.

    1. noenhulk profile image72
      noenhulkposted 6 years agoin reply to this

      Same problem here. I sent 3 emails to team already but can't resolve yet until now. I am still waiting. You try to email them too at @Team hubpages, maybe they can look why until now there are still some glitch or bugs? I don't know but I hope it will be fixed soon..

  2. Norah Casey profile image69
    Norah Caseyposted 6 years ago

    I'm very sorry you are experiencing this issue. We are trying to fix this bug for you as soon as possible. Because this bug involves security questions and access to sensitive information, please follow-up with us via email.