HubPages Community Members: If you were experiencing issues with certain embeds on our Network Sites, please revisit/click "Privacy Settings" then "Accept All"; missing vendors like YouTube should load, please approve them.
Note that we prioritize browser support on Chrome (desktop/mobile), Safari (desktop/mobile/tablet), Firefox (desktop), Edge (desktop), Samsung (mobile). Browsers like Avast, which is not fully supported, might experience some degradations.
Oh, is this a necessity as per some GDPR or another regulation where Youtube embeds cannot be shown until permissions are granted? Also interested to know because I may have to implement this on my own website.
Samantha where are privacy settings please?
The option Samantha suggested seems like it is just a few clicks, but I used the settings on my browser. If you use chrome try chrome://settings/content/siteDetails?site=https%3A%2F%2Fhubpages.com%2F and replace hubpages for al the niche sites you are interested in.
I think the better solution is to clear your browser casche and when you visit a site you would then be asked what kind of permissions you would like to allow, choose them all.
I haven't tried this yet.
Awesome! Appreciate your help as always thanks Brandon.
I am seeing ads on my pages for the first time. There are far too many but at least I am seeing sales again:) Thank you.
Thank you, Samantha and the team for finally making our videos visible again.
Samantha, The thing I don’t understand is that this solution only allows us to see videos. Just because we allow it, doesn’t make it visible for our readers.
Our readers would also have to allow all privacy settings if they want to see our embedded videos.
What am I missing?
Yes, they will have to accept privacy settings, too. This is the fix we have right now.
So it’s not really a fix for our readers. I don’t see the advantage of that then. I think the only solution would be to change the video embed code on Maven back to the way it is on HubPages. That code never had a privacy issue to my knowledge.
I just divert readers to the YouTube link if they have an issue viewing the video. Is there a way of forcing a new window/tab to open so they don't go offsite?
Glenn said: "this solution only allows us to see videos. Just because we allow it, doesn’t make it visible for our readers. So it’s not really a fix for our readers. I don’t see the advantage of that then."
Samantha said: "Yes, they will have to accept privacy settings, too."
But do our readers know that? Are they notified that unless they accept privacy terms they cannot see the full content of a page?
We are releasing an update that will push impacted readers (new and return users) on our Network Sites through the consent dialogue; thereafter, all users will be up-to-date.
Could you trial pushing them through a consent dialog for ad blockers? So they see a teaser first and have to turn off their ad blocker to continue.
I'm not sure about the logistics yet, but I don't think it'll work in a teaser format. We should have something solidified on Monday.
Would you be able to test something out for us (this is assuming you are using the same browser and that no changes have been made in your privacy settings (manually)/i.e., the cookie already set and you have not yet used our by-hand fix of reloading Privacy Settings"):
Go back to the site on the same browser that you were having issues with and see if the dialogue pops back up for you to reaccept our privacy settings?
* Or anyone else who is able to verify.
I visited the page shortly after you started this thread last week and the video loaded ok. However I can't remember whether a dialog popped up. No dialogs are appearing today either when I visit it. I didn't change any privacy settings manually.
Would it help if I deleted cookies for the site and then visited the page and reaccepted?
Ok, well if it allows you to do it again, or if anyone else is available to try it, that would be great!
I deleted the Turbofuture cookie and reloaded my article and get this dialog.
I just visited my article on Dengarden and the pop-up that Eugene has uploaded a screenshot of appeared.
All videos seem to be working fine now. Thanks for taking this up, Samantha.
In addition to the adblock suggestion, is it possible to state that they need to conset to a particular option (specify which one) if they want to be able to watch embedded Youtube videos on the page. This is pretty important for a good user experience in my opinion.
Samantha, In reference to this thread's topic, I just discovered the reason why the Avast browser blocks Video and Amazon capsules on Maven. This information might help resolve this issue with privacy so that our readers don't need to be responsible for changing their settings on any browser worldwide.
It appears that Maven includes tracking code for those capsules that is different from tracking on the HubPages platform. Maven's tracking code seems to trigger privacy issues. Tracking does not trigger blocking with the HubPages platform.
I confirmed that difference by shutting off the default Anti-Tracking on the Avast browser. When I turned that off, the YouTube videos played and the Amazon capsules appeared.
I understand that Avast is not fully supported, but this information might be helpful to determine similar problems elsewhere.
I just saw your email. Tessa will pass this information on to the correct team and see what we can do. Thanks for doing that! We'll keep you updated.
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