Banned on Amazon

1. 72

   Kierstin Gunsbergposted 2 years ago

   Hi All,
   
   Has anyone else here ever been banned from Amazon? I can't even believe I'm saying this but Amazon banned me today because I "consistently request refunds for a large number of orders due to lost packages/missing items."
   
   I'm honestly floored because I very rarely ask for a refund unless something arrives to me damaged or *not at all*. In the past this has included furniture that didn't arrive (so yes, expensive orders).
   
   Here's the thing - what's going to happen to my Amazon affiliate income? I can't even re-signup for Amazon because they've completely banned my name, address, etc.
   Any insight would be much appreciated. I can't believe this has happened. As a creator this screws me big time.

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   1. 67

      eugbugposted 2 years agoin reply to this

      That's outrageous.
      Can you appeal the decision? It's not as if you're asking for refunds because you just don't like products and it's giving them excessive administrative work. Lost packages/missing items I would have thought is a valid reason for a refund.
      Maybe embarrass them by telling everyone on social media about their behaviour. I would explore the appeal option first though.

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   2. 82

      Kenna McHughposted 2 years agoin reply to this

      This is interesting because it's the first time I have heard of it. I am sure you have recourse.

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   3. 85

      jansharesposted 2 years agoin reply to this

      Goodness, this is crazy. I've never heard of it either. Thanks, Stephen, for the info. I wonder what's really going on.

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   4. 99

      DrMark1961posted 2 years agoin reply to this

      Hubpages uses its own affiliate account so I do not think that will effect your earnings here. if you have a blog though and list Amazon products it probably will.

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2. 81

   Stephen Tomkinsonposted 2 years ago

   https://donotpay.com/learn/banned-from- … t-back-on/
   Hi Kierstin,
   You might try the above..

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3. 81

   Stephen Tomkinsonposted 2 years ago

   It seems to happen quite a lot and it's getting commoner.

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4. 81

   Stephen Tomkinsonposted 2 years ago

   I suspect that Amazon is cutting costs and punishing people for returns. It's true that some people return stuff, or complain. for trivial reasons. Returns are expensive to deal with but people such as Kierstin suffer needlessly. Algorithms have a lot to answer for.

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5. 67

   eugbugposted 2 years ago

   So presumably the algorithm they mention here was triggered?
   
   
   

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6. 83

   Solarasposted 2 years ago

   I stopped selling on Amazon because of the those who make false claims on returns. I had people calling me at home, demanding that I refund them the cost of shipping.  They claimed that the shipping did not show up at checkout, which of course it did.
   
   Then when I refused, they claimed it was damaged product, and I had to pay for everything, shipping there and return on a 56 pound product.  Amazon is rife with scam-artist buyers. I am glad to see them cracking down on them.
   
   Sorry that Kierstin got caught up in a dragnet for scammers.  She can probably successfully appeal.  Amazon has been trying to be more user friendly to third party sellers and buyers.

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   1. 85

      jansharesposted 2 years agoin reply to this

      Wow. Thanks for this info, Solaras. Did not know it was this bad. I try not to use Amazon too much, only for certain things. My book is selling there which was a nightmare itself getting that straight. My takeaway: Beware of Amazon.

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   2. 69

      PaulGoodman67posted 2 years agoin reply to this

      Yes, I guessed that there was another perspective. My wife and I do AirBnB both as guests and hosts. We've had a few bad experiences in both situations. It's useful to see both sides.
      
      The policing by Amazon does seem crude, though. Maybe they will reverse their decision, if it's appealed. They are a private company, though, so success is far from guaranteed.
      
      I wish these big companies didn't have such power. Amazon, Google, Microsoft... they are all operating as virtual monopolies in many areas.
      
      I guess the only good thing in Kierstin's case is that, as Dr Mark said, it's not going to affect HP income.

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