New Follow Setting for Forums

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  1. Ari Lamstein profile image79
    Ari Lamsteinposted 7 years ago

    We recently made a small change to how forum notifications work. 

    Previously you had an option to get a notification when someone replied directly to your post.  Now you have an option to "Follow" the forum topic.  Not only will "following" notify you when someone replies to your post, but it will notify you when there are other posts in the thread which we think that you might be interested in. 

    The "follow" checkbox defaults to "checked", and you can modify that in the Forums You Follow page.

  2. Cagsil profile image82
    Cagsilposted 7 years ago

    Hey Ari, last time this was brought to our attention, we(as a community) asked for it to be optional, not automatically set. hmm

  3. Rafini profile image85
    Rafiniposted 7 years ago

    I think having both as options would be nice.  I don't really think I'd ever want to follow a forum topic, but there are times when I'd like to be notified when someone replies to my post - and having to hunt for it through an entire forum doesn't really serve that purpose.  I could do that without following the forum.

    1. Ari Lamstein profile image79
      Ari Lamsteinposted 7 years agoin reply to this

      Rafini,

      The previous system had a significant problem: Namely, if a user posted a reply in the chronological view (which many did), it did not register as a "reply".  In this way many important "replies" were getting missed by the system.   We hope that this new system provides a valuable improvement to your experience in the forums.

      Ari

      1. Rafini profile image85
        Rafiniposted 7 years agoin reply to this

        Oh, well.  In that case, I agree with Cagsil.  I'd prefer the default of follow this forum topic be unchecked rather than automatically set to follow.  Always having to remember to uncheck the box is a chore big_smile, but if I were really interested in seeing the replies then I wouldn't have an issue with checking the box.

      2. Rafini profile image85
        Rafiniposted 7 years agoin reply to this

        Ari - just saw the link and changed the settings.  That was a great idea!  I think it probably takes care of my concerns, right?  Cuz I can check the box if I want to, to follow an individual forum topic, but it wont automatically affect all forum topics that I post to, right?  Only the one I check the box for - unless I go back and change the setting.  I can handle this. smile

  4. Mutiny92 profile image76
    Mutiny92posted 7 years ago

    I concur with Cags...I just got 10 or so emails from HP that someone posted on a thread..yikes!

    1. Ari Lamstein profile image79
      Ari Lamsteinposted 7 years agoin reply to this

      Mutiny92,

      There may be some fast moving threads which are causing a high volume of email to followers right now.  We are currently working on handling that case right now.

      Please be patient!

      Ari

  5. Beth100 profile image71
    Beth100posted 7 years ago

    it is optional.  The setting is set as a default to follow but you can toggle this off.

    1. Cagsil profile image82
      Cagsilposted 7 years agoin reply to this

      Beth, that isn't optional. That is set to "auto". wink

      1. Beth100 profile image71
        Beth100posted 7 years agoin reply to this

        Hey Cags.  I know that it's a toggle because I had just turned it off.  smile

        And, Ari, thank you for confirming that I was correct.  smile  (it's always such a nice feeling!!  smile  )

    2. Ari Lamstein profile image79
      Ari Lamsteinposted 7 years agoin reply to this

      Beth, this is correct.  You can toggle the default value on and off by following the link in my original post.  Doing this will permanently remember your preference.

      This is an improvement from the old system, which relied on a cookie which would expire.

  6. Mutiny92 profile image76
    Mutiny92posted 7 years ago

    Thanks. I found the setting and turned it off. Worked like a champ!

  7. wilderness profile image98
    wildernessposted 7 years ago

    I turned mine off.  I've received probably 50 emails in the last couple of hours from one thread.  While I like knowing when someone replies to any of my posts, I can't have an email every few seconds coming through. 

    It would be better if we could still have the option of following our own posts but not the entire thread.

  8. Stacie L profile image88
    Stacie Lposted 7 years ago

    I've unchecked both boxes for notification and now are getting even more than before! whats the problem?

    1. Ari Lamstein profile image79
      Ari Lamsteinposted 7 years agoin reply to this

      Hi Stacie,

      After unchecking the boxes you must click the "save" button.  You will then see confirmation that your changes have been saved.  Please visit the the Forums You Follow page to do so.

      Note that this will only change the default preference for the checkbox going forward.  You might want to manually stop following any forum topics which you are following that are particularly active.

      Ari

      1. Stacie L profile image88
        Stacie Lposted 7 years agoin reply to this

        of course i did...how long before it takes effect/

        1. Ari Lamstein profile image79
          Ari Lamsteinposted 7 years agoin reply to this

          Stacie,

          I am not sure why you were unable to do this, however I done it for you.  It  will take place immediately.

          Ari

  9. wilderness profile image98
    wildernessposted 7 years ago

    Ari, this improvement is not only useless to me, but has removed a feature (email notification when someone replies to my post) that I found valuable.

    After the forum settled down a little yesterday I turned it back on.  This morning I had well over 50 emails to sort through, and got another 20 or 30 in the next couple of hours.  It's back off, which means that I have trouble finding replies to my posts and have to search each thread I have posted to.

    For me, either make an option to notify only replies to my own posts or simply remove the improvement - I can't use it and really miss the old method.

    1. Ari Lamstein profile image79
      Ari Lamsteinposted 7 years agoin reply to this

      Wilderness,

      I appreciate that you are giving your candid opinion about this feature.

      Please be assured that since the first feedback that we received yesterday I (as well as other members of the team) have been working very hard behind the scenes to improve it. 

      Please bear with us.  I hope that by the end of today we can unveil a "version 2.0" of this feature which will be a big improvement to your experience on HubPages.

      1. wilderness profile image98
        wildernessposted 7 years agoin reply to this

        Ari, I didn't mean to be an eternal gripe - sorry if it came across that way.  My first post was an initial reaction based on a few hours.  With considerable more time playing around it just got worse for me and I left the second post as an "update" so to speak on my expanded experience and likes.

        I appreciate that you guys are working on it and using our feedback as some kind of guide.  Thanks for the effort.

  10. psycheskinner profile image82
    psycheskinnerposted 7 years ago

    Please, please, please make 'not follow' the default or make the setting 'sticky'.  Every time I forget to click the little box my inbox gets more choked up.

    1. pauldeeds profile imageSTAFF
      pauldeedsposted 7 years agoin reply to this

      You can set the default status of the follow check box here, it is eternally sticky.

      http://hubpages.com/my/activity/forum-topics-following

      1. Cagsil profile image82
        Cagsilposted 7 years agoin reply to this

        Thank you Paul.

        1. pauldeeds profile imageSTAFF
          pauldeedsposted 7 years agoin reply to this

          You are welcome, but I'd be remiss if I didn't point out that a link to that same page was in Ari's original post! (in the last sentence)

          1. Cagsil profile image82
            Cagsilposted 7 years agoin reply to this

            Okay. Then you've done your job. wink

  11. psycheskinner profile image82
    psycheskinnerposted 7 years ago

    Thank you for pointed out where to turn it off. 

    I still think it should be opt in, not opt out.

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