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Account verification issue

  1. aansystone profile image60
    aansystoneposted 6 years ago

    hi guys,
    i'm facing account verification issue since last couple of weeks, the verification module is neither calling on my no. nor sending any text code. a help regarding this issue would be appreciated.

    Regards
    Aansy Stone

    1. sofs profile image84
      sofsposted 6 years agoin reply to this

      Ansystone you need to write to team@hubpages.com and explain the problem. This happened almost instantly for almost all of us...who tried this out before it was implemented.
      Mention this in the subject of your mail and it will be addressed ASAP.

  2. aansystone profile image60
    aansystoneposted 6 years ago

    thanks a lot sofs for responding. i've already mailed a notification on the same address on 29th of June but i haven't received any update from them guys.

    1. sofs profile image84
      sofsposted 6 years agoin reply to this

      Maybe you need to send a reminder with the subject mentioning the problem.
      Try it ..the staff are quite busy with other changes, go grab their attention. Best wishes to you smile

      EDIT
      I was just reading the report a problem section with a similar but different issue..  mentioning your problem there will help you get this sorted out much faster..
      Here is the thread http://hubpages.com/forum/topic/79131

  3. aansystone profile image60
    aansystoneposted 6 years ago

    got it verified on a friends cell no. thanks for keeping up, i really appreciate that

 
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