Adsense Application Server Error

1. 69

   Moto Roadsposted 8 years ago

   Hi, has anyone applied to Google Adsense this week? I tried yesterday and today and get this error:
   
   "Cannot connect to the server. Please check your Internet connection and try again."
   
   I tried on different browsers, without a firewall and on my phone on 4g.

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   1. 71

      Matthew Meyerposted 8 years agoin reply to this

      Sorry you are having problems setting up AdSense with your account.
      It sounds like there may be a connectivity issue with your computer, ISP, etc.
      
      I would suggest trying these trouble shooting steps.
      
      1. Clear your browser cache
      2. Check for and install any browser or OS updates.
      3. Reboot your computer.
      4. Reset any network hardware (cable modems, DSL devices, routers, switches, etc)
      5. Try another browser like Firefox, Chrome, or Opera.

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      1. 69

         Moto Roadsposted 8 years agoin reply to this

         Hi Matthew, I tried the 5 steps, and still no luck!

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         1. 71

            Matthew Meyerposted 8 years agoin reply to this

            It could be an issue with your ISP. Is there another network connection or a computer that uses another ISP that you could try (machine at a library, etc.)?
            
            What sort of internet do you have (dial up, DSL, cable, etc.)
            What is your ISP and where are you located geographically?
            You may want to contact the ISPs support department.
            
            What browsers, browser versions, and operating system are you using?

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            1. 69

               Moto Roadsposted 8 years agoin reply to this

               I will try another computer on Shaw Cable internet this afternoon. I am on a Bell DSL network in Northwestern Ontario. I did however try on mobile, connected to a Rogers data plan, with the same results.
               
               I am using Firefox 41.0, and also tried Internet Explorer.

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            2. 69

               Moto Roadsposted 8 years agoin reply to this

               Tried on a different computer on a different provider, still getting the same message

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               1. 71

                  Matthew Meyerposted 8 years agoin reply to this

                  Sorry you are still having problems.
                  
                  I have had no other reports today of any issues associating AdSense.
                  If it was an issue with the AdSense servers I would expect it to affect more people. The internet is a weird beast, so it could a weird DNS or other issues that is only affecting a certain region of the world.
                  
                  You are applying for a new account or I would have you contact AdSense to see if there is an issue, but they would likely pass you back to your ISP or to us.
                  
                  Unfortunately, there is limited testing I can do as Google only allows a single AdSense account per person so I can't apply for a new one to test to see if I have the same issue.
                  
                  I contacted our engineering team earlier when you first reported the error and they did not find any issues at that time.

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                  1. 69

                     Moto Roadsposted 8 years agoin reply to this

                     Looks like its been an issue for some before when i google the issue. there is also a hubber that had this issue, but the old discussion is closed for reply. However no solution was posted - http://hubpages.com/forum/topic/124601

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                     1. 71

                        Matthew Meyerposted 8 years agoin reply to this

                        That is from a year ago and it would point to a potential issue with that persons network connectivity as well.

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                        1. 69

                           Moto Roadsposted 8 years agoin reply to this

                           could it have something to do with my existing google account?

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                           1. 71

                              Matthew Meyerposted 8 years agoin reply to this

                              Possibly as people are permitted only one AdSense account, Google site could be blocking the login.
                              
                              If you already have an account with AdSense then you should not apply for a new one, but add HubPages to your AdSense account settings and add the AdSense code for that existing account to HubPages.
                              http://hubpages.com/learningcenter/signup-AdSense
                              
                              I would suggest contacting Google AdSense support.

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                              1. 69

                                 Moto Roadsposted 8 years agoin reply to this

                                 I do not have an existing account no.
                                 
                                 I was looking for Google AdSense support today. The only link i found was for new applicants, but one mandatory feild was for your URL and it would not accept my hubpages address.
                                 
                                 You don't have a link to their support email do you?

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                                 1. 71

                                    Matthew Meyerposted 8 years agoin reply to this

                                    I'm a little confused. You just posted this:
                                    
                                    "could it have something to do with my existing google account?"
                                    
                                    That sounds like you were saying you do have an existing Google account.
                                    
                                    I do not think that Google AdSense support has an email address.
                                    I think you have to use a web contact form to get in touch unless you have a very high volume of activity.

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                                    1. 69

                                       Moto Roadsposted 8 years agoin reply to this

                                       Sorry for the confusion. What i meant was that my existing "google account" as in my gmail / youtube account. For step 1 it states:
                                       
                                       You are currently signed in as XXXXX@gmail.com. Would you like to use this account to sign up for AdSense?
                                       Whichever account you choose will be used to log in to your new AdSense account.

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                        2. 0

                           gulpknowledgeposted 8 years agoin reply to this

                           What do you propose?
                           Regional error hardly sounds true, because I had an id (which is not existent anymore) registered in no time, a week then.

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            3. 0

               gulpknowledgeposted 8 years agoin reply to this

               I have done it all, but no result

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   2. 0

      gulpknowledgeposted 8 years agoin reply to this

      same here...its kind of getting annoying now

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      1. 69

         Moto Roadsposted 8 years agoin reply to this

         It is happening to you?

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         1. 0

            gulpknowledgeposted 8 years agoin reply to this

            Yes! I had been trying for a quite while. I think this isn't our problem, I mean, must be something wrong with their system.

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   3. 93

      Christy Kirwanposted 8 years agoin reply to this

      Hi Moto,
      
      Ultimately, HubPages has no control over Google AdSense and the issues you might be experiencing with signing up. I recommend you check out the official AdSense Help Forum and hopefully your issue can be resolved there.

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   4. 71

      Matthew Meyerposted 8 years agoin reply to this

      There is a known issue with AdSense at this time.
      You can find a related thread here.
      http://hubpages.com/forum/post/2769677

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2. 69

   Moto Roadsposted 8 years ago

   I have a post on the adsense help forum here: https://productforums.google.com/forum/ … FvDpsOj_4J
   
   and here is a screen shot of what i see as far as the error: https://www.dropbox.com/s/nwto41vge4uqa … t.png?dl=0

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   1. 69

      Moto Roadsposted 8 years agoin reply to this

      Here is another screenshot showing a 500 Internal Server Error : http://www.google.com/url?q=http%3A%2F% … SiOQ6-9XpA

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      1. 0

         gulpknowledgeposted 8 years agoin reply to this

         
         
         I tried again

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         1. 69

            Moto Roadsposted 8 years agoin reply to this

            Very frustrating. Hopefully someone can figure it out.
            
            I have a thread ongoing on Google support forum as well. https://productforums.google.com/forum/ … OCznhBAcyk

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            1. 0

               gulpknowledgeposted 8 years agoin reply to this

               anything new perhaps?

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               1. 69

                  Moto Roadsposted 8 years agoin reply to this

                  Nothing to report yet. I will be sure to update as soon as I hear

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3. 60

   poppyseeddogposted 8 years ago

   I have the same problem. Any luck anyone?

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   1. 0

      gulpknowledgeposted 8 years agoin reply to this

      No, Its just so not cool...totally tiring!

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4. 83

   Earvin Allenposted 8 years ago

   I've been having the same issue the past few days. I've never had an AdSense account and at this rate, it my stay that way. Sigh....

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