Sign In problem

1. 85

   I Am Rosaposted 13 years ago

   For some reason, Hub Pages is not "remembering" me and is requiring me to sign in almost every time I come to the site.  Moreover, the site seems to have disabled my computer's ability to remember my username and password information because even though my computer's program has been instructed to "remember" this information, it does not. It is tiresome to have to look up my password every time :-)
   
   I'm hoping that HP will be able to fix this.
   
   BTW - Apparently, I'm not the only hubber with this problem: http://hubpages.com/question/134965/sig … -hub-pages

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   1. 80

      arksysposted 13 years agoin reply to this

      yep. remember password does not work.
      
      the top frame remembers my name and everything but the bottom frame always asks for authentication.

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   2. STAFF

      pauldeedsposted 13 years agoin reply to this

      If do not check "remember me", your login cookie will disappear as soon as you shutdown your browser.  If you do check it, you will remain signed in for 24 hours even if you do shutdown and restart your browser.  It does work, maybe not quite as you'd expect though ...

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      1. 100

         Sally's Troveposted 13 years agoin reply to this

         LOL...no, that surely is not intuitively obvious. Instead of "remember me" it should say "keep me logged in for 24 hours". The way it is, it's misleading. As the others, I expected the sign-in fields to be populated at the next log-in.

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      2. 78

         JamaGeneeposted 13 years agoin reply to this

         I've checked "remember me", closed the tab (NOT signed out) and come back as little as 10 minutes later and still have to re-enter user name and password.  So checking it *doesn't* keep me logged.

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2. 70

   Cagsilposted 13 years ago

   Agreed.
   
   At times I have been logged on my account and then when I go to a certain area of my account, it will ask me to sign in again?
   
   Also, it's not remembering passwords and it's not allowing the browser to remember them either.

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3. 100

   Sally's Troveposted 13 years ago

   I've been here for three years and the HP sign in function has never remembered me. It's the ONLY site I log into that doesn't.

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   1. 78

      JamaGeneeposted 13 years agoin reply to this

      Yep, me too.  I've been here over 3 years and the "remember me" function has NEVER worked.  Nor will HP allow any browser to remember me here either.  Very frustrating when every other site I visit regularly doesn't require entering my user name and password **every single time**. If it doesn't work, why waste code and space on it as a "feature" in the first place??

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4. 75

   jimmythejockposted 13 years ago

   I dont really see it as a problem that i have to log in everytime, it means that if I am not at my Pc another member of my family cant logon to my account and change anything.....jimmy

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   1. 100

      Sally's Troveposted 13 years agoin reply to this

      LOL, so you are seeing a benefit. Sorry to say, I see the opposite. My message to HP is, Say what you mean and mean what you say. The "remember me" is misleading.

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      1. 78

         JamaGeneeposted 13 years agoin reply to this

         Yes, very misleading.  The only site I don't want the log-in thingy to self-populate is my bank's.

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5. 74

   Hauntyposted 13 years ago

   I have to log in several times a day without ever logging out. That's new.

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6. 85

   I Am Rosaposted 13 years ago

   YAY!!!  Thank you to Hub Pages for changing "Remember Me" to "Keep Me Signed in for 48 hours" and thank you to Sally's Trove for suggesting this fix.

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   1. 60

      FloraBreenRobisonposted 13 years agoin reply to this

      Yes, I like this better. Remember Me just wasn't working on any web browser

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   2. 100

      Sally's Troveposted 13 years agoin reply to this

      Just noticed it.
      
      Thank you, HP. That's much better!

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7. 75

   Howard S.posted 13 years ago

   It used to work for a week or so. I guess 48 hrs is twice as good as 24.
   
   There is still a problem, however, when I click on a url sent to me in the daily digest email. It requires me to log-in for each of those urls, regardless of however many other logged-in windows or tabs I have.

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   1. 85

      I Am Rosaposted 13 years agoin reply to this

      Yes - I noticed that today, too .... one step at a time, I guess ;-)

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8. 78

   JamaGeneeposted 13 years ago

   Ditto.  But each step shouldn't take so long.

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   1. 85

      I Am Rosaposted 13 years agoin reply to this

      Could be worse - HP could do like Facebook and make a bunch of ridiculous "improvements" that messes everyone up while ignoring the things that actually NEED to be changes :-D  lol

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      1. 100

         Sally's Troveposted 13 years agoin reply to this

         Oh! I thought HP did that a few times since Panda struck. Clearly, there's an insensitivity to user experience or faultiness in testing before releasing, Facebook or HP.

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   2. 100

      Sally's Troveposted 13 years agoin reply to this

      I don't know how HP tests their changes before releasing them. And I have no idea what's in their minds about what improvements or changes need to be made to this site. Steps might take a long time only because HP doesn't realize a change must / should be made (they might get such feedback from users only) or because they're working on a change in a controlled environment. Who knows?

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