I have made 17 calls to your Wells Fargo customer service line to speak to a respresentative in...
regards to my account. Each time, I get the same recording of "Due to high call volumes there is no one available to assist you". The calls are made at various times of the day and yes, during business hours. How does a person get in contact with one of your customer service team? Or do you really have a customer service team?
by Susan Reid 6 years ago
Q: Why does it take 45 minutes and 3 phone calls to deposit a WELLS FARGO BANK CHECK at Wells Fargo?A: Because we're Wells Fargo -- and you're not!That's pretty much the answer I got when I went into my local Wells Fargo branch to follow up on a deposit my son had made earlier in the afternoon.This...
by Vicky C. 6 years ago
Can you recommend a work at home job that is not a customer service job?
by Simone Haruko Smith 6 years ago
Whether we’re working for a larger company, running our own businesses, or even just interfacing with parents (as a teacher) or readers (as a Hubber), we all provide some sort of customer service to people. How can we improve our skills? What mistakes should we avoid?Share what you’ve learned...
by JP Carlos 3 years ago
Many sales professionals especially the old schools ones often tell me that the customers are always right. Because of this, many of them simply bow down to what the customers want even if the request is illogical or even outside the company's policies.Customer service is not about spoiling...
by Simone Haruko Smith 5 years ago
What are your tips on providing great customer service and satisfaction? (Weekly Topic Inspiration)Like it or not, all of us both give and receive customer service. What is it that differentiates fantastic customer service from mediocre customer service? What mistakes have you seen or made? How can...
by mommyneal6 3 years ago
Would you try to change your mortgage company if the customer service was awful?
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