Big telecom Firms making millions from cramming fees

  1. Stacie L profile image89
    Stacie Lposted 6 years ago

    By Bob Sullivan
    Mysterious fees and services crammed onto phone bills are a “nationwide epidemic” for U.S. consumers, but a reliable source of revenue for some of America's biggest telecommunications companies, a year-long congressional investigation has found.
    A report issued Wednesday by Sen. John Rockefeller, D-W.Va., says that three firms -- Verizon, AT&T, and CenturyLink/Quest -- earned $650 million as their cut of cramming charges levied by third-parties since 2006.

    ...NBC's Lisa Myers did, however. In an investigative report that aired Wednesday on TODAY, Myers located one company that acts as a clearinghouse for cramming; tracked down dozens of other firms that hide behind the same P.O. boxes; and  found that hundreds of firms that have "D" of "F" ratings with the Better Business Bureau. Myers also had no trouble finding consumers hit with outlandish cramming charges on their phone bills: $14.95 for ID theft monitoring; $16 a month for a fax service; $40 a month for voicemail. … nator-says

    well eiher drop these companies and hurt them where they live or pay them. someone in congress must be profiting ..

  2. Hugh Williamson profile image90
    Hugh Williamsonposted 6 years ago

    I saw the report - it was an eye opener.

    This is a good example of the results of corporate deregulation and a good reason to reverse the trend. Many giant corporations and the pols that pander to them are motivated by money, not morality.

    There aren't many Aaron Feuersteins in business these days and the few that are left risk ending up like him - preyed on by the likes of GE Finance. … feuerstein