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How to restart your Kindle when it is frozen

Updated on December 30, 2009

The Kindle is the new book reader from Amazon. With the Kindle, one can pack hundreds of books into a single device that is easy to use and lightweight. You can start reading books at any time, without having to carry then around in your pocket.

With all these advantages, including reading your own documents, the Kindle has been growing fast among book readers and technology enthusiasts. In the last months Amazon has solve several thousands of Kindles, and it looks like the version 2.0 of the reader will be even more successful.

Bugs on Kindle

Despite being successful, the Kindle is not perfect. As any device with installed software, it has bugs that may prevent users from getting its full functionality.

For example, the Kindle can sometimes become frozen when visiting complex web pages in the internal web browser. Sometimes, this may even happen when browsing the pages of the Amazon web site.

While these are glitches that we would like to have fixed as soon as possible, it is not aways possible to avoid every possible problem. Amazon works hard to make the Kindle experience the best possible, but the reality is that it will become frozen from time to time (this happened to me only once in several weeks).

It is important to learn what to do when the Kindle becomes unresponsive due to one of the bugs that I mentioned above.

Restarting the Kindle

The Kindle has a restart button like any other computer device. If it becomes stuck for more than one minute, you should restart it as instructed by Amazon.

Step 1: remove back cover

To restart the Kindle, you need to remove the back of the device. The back is covered with a plastic piece, engraved with some letter forms. To remove that piece, just pull it out (you don't need any tool to do this).

Step 2: reset with a paper clip

Then, find the location of the reset which is on the left side, at about the middle of the back plate. You can use any thin piece such as a paper clip to reach the reset button, which is located inside the device.

Step 3: make sure the system restarts

It is each to reach the reset button, but you must have some patience. Sometimes, it will takes a few seconds for the system to restart completely. The screen will not restart immediately, since it doesn't erase the current image until instructed by the system.


The Kindle is a very versatile book reader. I have used for many hours, and had very few problems.

However, it may freeze like any computational device. You can use a simple paper clip to restart the system and continue to have fun with it.

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    • profile image

      delores 24 months ago

      kindle is frozen and can't get it re-booted. can't get back off.

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      Katya 3 years ago

      Thanks! the 15 seconds theory helped on my latest model! :)

    • profile image

      Sue Martin 3 years ago

      How do I open an old Kindle. Back won't come off .

    • profile image

      humberto rivera 6 years ago

      how do i open the back of kindle

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      Diane 6 years ago

      Mike was RIGHT!!! On the newer Kindles, slide the power switch and hold it for 15 seconds and then release it. This WILL restart your FROZEN Kindle. Thanks Mike...

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      spy 6 years ago

      you arent supposed to take the back off of that kind idiot!!!!!!!

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      Bri 6 years ago

      icant find the reset button> i have a kindle 3G> he back is off and im seeing the green &the silver & wires & whatnot but i cant locate the reset button,

    • profile image

      mike 7 years ago

      Instead of sliding and releasing the power switch, slide and hold the switch for 15 seconds and then release it. This will restart ( reboot) your kindle.

    • profile image 7 years ago

      I have the same problem as No removable back so how do I reset it?

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      alicia 7 years ago

      I have new version that doesn't have removable back. Mine froze up then the screen went blank. Now it won't even come on. It was a gift for christmas and I just love it.

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      kindle! 7 years ago

      my kindle wont turn on....but its charged!

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      agriff 7 years ago

      My kindle is frozen where is the restart button.

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      cilla 7 years ago

      it didn't work my kindle looks way different than that one and i don't know how to take the damn thing off HELP!!!!

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      k00ldude221 7 years ago

      i cant pry of the back of the kindle!! email me at

    • profile image

      Rayees 7 years ago

      i have uploaded a picture in my kindle.(inside a zipped)

      now every time i open a book or even dictionary, only the picture could be seen. It covers my kindle screen.even then i could flip is really irritating.i have tried formatting.i even deleted the picture. But with no LUCK.Anyone had such a problem please help me............

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      hu 7 years ago

      I have the new kindle that was just released in September, This morning when i tried to start it, the screen appears faded and it only refreshes half of it. I tried to reset it whit the start button and the problem persists . Any idea of a similar problem with somebody else? Best regards Hugo

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      maia 7 years ago

      hey, while your information does sound helpful, it only applies to the first version, but i have the same problems on the latest version. and it doesn't have a removable back. half the screen is erased and i have no idea how to restart it or even know if its broken. so please, if you think you could be of any help, email me at thank you for your time, if you give it.

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      Stephie-Poo 7 years ago

      I thought I killed my kindle!! But it's okay now. I made it all better, thanks sooo very much! If I had actually killed it I would have started bawling my poor little eyes out!

    • profile image

      kindleeeeeeeeeeeeeeeeeee 7 years ago

      thanks, when i bought the kindle, and started charging it, it erased half the screen, and its not even turning on... what do i do, please help... and mail me at

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      mugzy 8 years ago

      picked mine up today.

    • KCC Big Country profile image

      Karen Curtis 8 years ago from Central Texas

      A better title...."How to Rekindle Your Kindle".....LOL Sorry, I couldn't resist.