This is not exactly an answer. I bought Kaspersky for my computer, and 2 weeks later it froze up. Some ad was stuck there. When I could get it off, it would pop back up in 10-15 seconds. My wife talked to the tech guy at work, and he said we had a virus. He claimed that Kaspersky was junk, and recommended Spyware Doctor. She was told to run the program 3-4 times to make sure we got rid of everything. We did, and it removed over 1000 bugs plus the virus. This was all the stuff that Kaspersky was supposed to remove. I would look at switching, and remove the Kaspersky program. It does not do what it claims.