Which of the two would you say would be more important in terms of asking customers to go write a review? I doubt anyone would go out of their way to leave two reviews, one on Google and another on Yelp. So, where would you encourage people to go, which is better Google or Yelp?
Thanks, I understand the importance of reviews, and we're way beyond that here. My questions is not whether or not to get reviews, or how do I write a review, I think that much is clear. My question is whether to encourage clients to leave reviews on Yelp or to leave reviews on Google. Google reviews vs Yelps reviews. I know there is a lot of controversy about Yelp reviews, and they've been catching a lot of slack from the media lately. So, Google vs Yelps, which is more effective/creditable and why?
I guess you must mean that GOOD reviews add credibility to your business, since a bad review does the exact opposite. But my point is, that you can not possibly expect people to leave you a review in two places. For example, if you are fortunate enough to have a client who is willing to leave you a review. You can't ask the client to leave you multiple reviews on two different platforms. So at some point, you are going to have to choose, do you encourage people to review you on Yelp or Google? Which one have you found to be better for business and why?
I think you right! I think most people look to Yelp for reviews in general. I can't even imagine any client even having a Google account (some of them had Gmail but didn't even know it), let along signing up for one just to leave a review.
It may very well be that Google reviews help you in the SERP, but not in terms of conversion brought about by decisions made based on reviewers opinions alone, and I believe that the whole purpose of getting reviews in the first place is to correct or form a public opinion about a brand.