I have a pop up from Antivirus software alert saying wltuser.exe is infected & u

Jump to Last Post 1-4 of 4 discussions (4 posts)
  1. profile image44
    nicki-1968posted 8 years ago

    I have a pop up from Antivirus software alert saying wltuser.exe is infected & unable to access

    is there a way i can clear this without paying a computer bloke £90 to come round to the house & clear it for me

  2. animal-backpacks profile image58
    animal-backpacksposted 8 years ago

    Is it the antivir virus?  My comp was infected with this recently and a fake security firewall kept telling me to download a patch and displayed messages like your one.  If it is the same you can try buying spyware doctor (a lot forums advised this) although it didn't work for me. 

    It's worth taking it to a decent sys admin person if you're not sure as it was a particularly malicious virus.

  3. MickS profile image69
    MickSposted 8 years ago

    Go to Microsoft and run their free malware checker, or Symantec to run their free system scan, they are both very thorough and do a good job.

  4. charlemont profile image77
    charlemontposted 8 years ago

    I suspect that you're dealing with Antivirus System Pro. While it's just a fake antivirus among dozens with similar behavior, it might be a result of trojan virus infection like Zlob, which makes things a little, well, trickier.
    To begin with, I suggest checking the following folder:
    C:\Documents and Settings\{your name}\Local Settings\Application Data
    If you cannot see the directory, enable the display of hidden folders in Tools-->Folder Options-->View
    Look for a folder with randomly generated sequence of letters for a name.
    Inside the folder you'll find a single executable. It will have a random name with the word 'guard' in it, something like xxxxguard.exe
    Go to Start-->Run, type in MSCONFIG and click OK.
    Under Startup tab, look for that xxxxguard name, and clear the check box next to it. Click OK, apply for Windows to accept the change.
    Go to Start-->Run, type in services.msc and click OK. Services applet will load. Look for the process with that xxxxguard name, highlight it, click Properties, STOP the process and set it to Disabled startup.

 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)