How can I get any help?

  1. profile image47
    maacocposted 7 years ago

    How can I get any help?

    I had a safelink government phone and when we have called to update and for verification ALL that have answered my phone calls has never helped and are extremely rude. Is there anyone I can do a grievance with, in order to get my emergency phone? I am 83 years old and it saddens me each time I try to get my phone up to date

  2. 2besure profile image82
    2besureposted 7 years ago

    I am so sorry that you were disrespected.  You can go online and do your re-certification.  If they sent you a letter, there is a code on there to enter online.  It is simple and you don't have to deal with anyone.  Go to the library if you don't have a computer.