How can I get any help?
I had a safelink government phone and when we have called to update and for verification ALL that have answered my phone calls has never helped and are extremely rude. Is there anyone I can do a grievance with, in order to get my emergency phone? I am 83 years old and it saddens me each time I try to get my phone up to date
I am so sorry that you were disrespected. You can go online and do your re-certification. If they sent you a letter, there is a code on there to enter online. It is simple and you don't have to deal with anyone. Go to the library if you don't have a computer.
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