How to remove a virus protector that won't uninstall?

1. 67

   tamronposted 12 years ago

   How to remove a virus protector that won't uninstall?
   
   Someone gave me a computer and it sat for yrs. the virus protector won't even update probable because it don't exist anymore.   A window from the virus protector keeps popping up and blocking me from doing anything on the computer.

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2. 92

   skearposted 12 years ago

   It sounds it might be a fake antivirus program.  I would recommend running MalwareBytes to remove it.
   
   Use the free version
   http://www.malwarebytes.org/
   
   If your certain it is a legitimate antivirus such as Norton of McAfee then you can attempt to uninstall it (control panel \ programs and features).
   
   If the control panel method doesn't work you can run the removal tool from the manufacturer.  Google for Norton removal tool, or McAfee removal tool.

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3. 59

   fflores041985posted 12 years ago

   I agree with skear and I personally use malwarebytes to remove malware or fake antivirus programs. In addition I have found that spybot search and destroy program is also effective and free. Just go to their website and get a free download. Spybot has saved my computer so many times and I have used it to fix other people's computers.

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4. 52

   nandabnkposted 12 years ago

   I never knew about any of the tools/softwares mentioned below. So every time such things happen I format my machine which is not at all a good idea.

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5. 60

   laarnoiposted 12 years ago

   you can remove it manually. go to installation folder and delete the whole folder
   
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