How to remove a virus protector that won't uninstall?

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  1. tamron profile image71
    tamronposted 7 years ago

    How to remove a virus protector that won't uninstall?

    Someone gave me a computer and it sat for yrs. the virus protector won't even update probable because it don't exist anymore.   A window from the virus protector keeps popping up and blocking me from doing anything on the computer.

  2. skear profile image95
    skearposted 7 years ago

    It sounds it might be a fake antivirus program.  I would recommend running MalwareBytes to remove it.

    Use the free version
    http://www.malwarebytes.org/

    If your certain it is a legitimate antivirus such as Norton of McAfee then you can attempt to uninstall it (control panel \ programs and features).

    If the control panel method doesn't work you can run the removal tool from the manufacturer.  Google for Norton removal tool, or McAfee removal tool.

  3. fflores041985 profile image61
    fflores041985posted 7 years ago

    I agree with skear and I personally use malwarebytes to remove malware or fake antivirus programs. In addition I have found that spybot search and destroy program is also effective and free. Just go to their website and get a free download. Spybot has saved my computer so many times and I have used it to fix other people's computers.

  4. profile image48
    nandabnkposted 7 years ago

    I never knew about any of the tools/softwares mentioned below. So every time such things happen I format my machine sad which is not at all a good idea.

  5. laarnoi profile image58
    laarnoiposted 7 years ago

    you can remove it manually. go to installation folder and delete the whole folder smile

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