What is wrong with cable companies?
After being forced to switch internet providers after a move, I've noticed that there is no such thing as a 'good' cable company. You can't google a provider name without getting a torrent of bad reviews. Whether its bad customer service, misleading advertisements, or poor quality product, it seems like we're just choosing the lesser of the evils. What is it about cable companies that have made them so notorious? (In comparison to other utilities and services.)
From what I've seen cable companies are monopolistic. In most cities I've been to you only have one option for cable provider. So they have no real incentive to yield passable customer service, because there's no alternative that provides the same service.
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