Microsoft Outlook 2010 address book folder/ file moved or deleted

  1. profile image54
    susanskilinposted 3 years ago

    Microsoft Outlook 2010 address book folder/ file moved or deleted

    When I try to access my Address Book on Microsoft Outlook when making a new email , I get a message saying "the address list cannot be displayed. The Contacts Folder Associated with this address list could not be opened;
    it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the outlook address book, see Microsoft Outlook Hep". Can someone help me on how to restore it if possible. Thanks Wm

  2. Thief12 profile image90
    Thief12posted 3 years ago

    Several questions...

    Is everything else working on your Outlook? Is it still online and able to send emails?

    Can you access the Address Book from any other place? using the Address Book button on the Ribbon?

    Have you checked if the Address Book window is set properly? I mean, in the Address Book window, check the drop-down under Address Book to make sure the proper option is selected.

    The Address Book is supposed to be linked to your account, but you can add, delete, or change it from your Account Settings. Go to the File tab, in Info click Account Settings. In the Account Settings window, go to the Address Book tab to see if the Address Book is there. If it isn't and it is a corporate account, your IT department can help you retrieve it.

    If there isn't anything there and this is a personal account, you can always try to add it. Outlook will bring up a Wizard/Search that might help you locate the Address Book if it is still in your computer.

    Good luck!

  3. yazuphrain profile image61
    yazuphrainposted 3 years ago

    I have Outlook 2010 version After looking at the manual version of the fix you sent me it scared me off trying, just tried the button fix, as I am not that well versed on computer things and it got a bit complicated for my head. I have recently done two things that may or may not be the cause of losing some of address book pst files (1) upgrading to windows 8.1 pro from win 8. (2) I copied my files to save onto external hard drive in case of loss (Ironically). Thanks for your suggestion about technical help, but I fear to expensive for me many thanks for your time for now anyway
    See if Repair Tool can fix the problem..........


This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

Show Details
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)