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PDF files issue

  1. profile image58
    StevenMiller1posted 20 months ago

    PDF files issue

    I'm trying to recover a folder with some critical data that was damaged or corrupted, likely by a virus. It’s a 10GB folder that contains PDF documents. None will open, and each report that the format of the file is invalid and/or does not match the extension.

    I'm looking for the best tools or services, free or fee-based, that will give me the best chance of recovering at least some of this data.

    Error message is attached.


  2. profile image0
    Copper Manposted 20 months ago

    Try this: Click on Start and in the "Search programs and files" box enter the name of one of the PDF files (nameoffile.pdf), or enter .pdf to see a list of the PDF files on your computer. Hopefully, you can open and relocate your files.

    1. profile image58
      StevenMiller1posted 20 months agoin reply to this

      Thank you guys for your feedback and help. Sorry, that long time did not respond. This is because the issue was solved and I forgot to tell.) Thank you!

  3. profile image56
    ThoreNordliposted 20 months ago

    You need to restore the files from backup to be able to gain access to them again or if you don't have a backup, then hopefully you have a trace of the virus left so you can pay the $300 ransom to unencrypted the files. The ransomware that is doing the rounds is Cryptolocker and this scans local and network files and will encrypt a variety of files that it is configured to find.

    There is a good write-up about it here:

    http://blog.malwarebytes.org/intelligen … d-to-know/
    I also got the idea to try to recover the files using the PDF Recovery Toolbox if you have not backup . Maybe something will work out. http://www.pdf.recoverytoolbox.com/

    1. profile image56
      ThoreNordliposted 20 months agoin reply to this

      Perhaps  this authoritative source will also help you.