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What do you think of the new "Know Me" program that British Airways has just started?


This program involves providing their customer service agents with iPads so they can pull up information, including photos using Google Images, about passengers before the passengers arrive at the airport. The intention is to provide friendlier and more personalized service. Have you ever done a Google Image search on your name>

 

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Corey (cabmgmnt) says

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4 years ago
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