Do you primarily write (negative) reviews?
When your expectations are (met) or you had a (great) time at a resort hotel, restaurant, cruise, movie or other hospitality venue are you the type of person who posts (positive) reviews online and responds to surveys? I suspect more people are quicker to post a "negative review" when they are (disappointed or unhappy) with a product or service. Happy or content people seldom “find the time” to post positive reviews. Have you posted more (positive) reviews than negative ones about products and services?
I have to say I've posted more positive reviews. I know some people figure if you don't have something good to say don't say it. If I have a negative experience, I'll also share that with reviews. I do both so I can guide people to what I believe to be the best service or product and away from the duds.
I post both positive and negative reviews. I like to let a company know when I have gotten good service. And also I think it is the right thing to do to contact a company when they have not met expectations. If we do not complain and tell them what is wrong, we do not give them the opportunity to improve.
I often review on Yelp and TripAdvisor, and the great majority of my reviews are positive (3 or 4 out of 5 stars). I find many of the negative reviews to be less than objective, and individual issues the restaurant or hotel cannot avoid; however, if I'm in a restaurant and I witness poor cleanliness, vermin, unsanitary conditions, careless cooking or dreadful customer service, I feel obliged to make note of it. When a restaurant is short-staffed and busy, I expect the service to be slower and I don't criticize that. If my plate, utensils or table are soiled, I will politely ask for a replacement. I try to be objective but, unfortunately, there are times when a negative review is well-deserved.
by Tealparadise 4 years ago
Ever since I published a hub about a certain website (which in my humble opinion is a scam) my hub has been slowly gaining traction in google. When I wrote my hub, it was kind of in response to the top google result at the time being a hub that was obviously planted by the company themselves...
by Christopher Antony Meade 5 years ago
I'm sorry to see this, Chris... I did click the button you asked us to click, hope it helps. I really don't understand why he would leave such a negative comment, but people will be people... Best luck in hearing good news from Amazon about removing this comment.
by Paul Edmondson 9 months ago
In a very limited release (2 articles, that will expand to dozens in the next month or so) we are testing a new feature and process called Expert Reviews. Our strategy is to satisfy Google and readers with high-quality content. Part of Google's webmaster guidelines discusses E(xpertise)...
by Grace Marguerite Williams 3 years ago
What was the MOST CONTROVERSIAL hub you have written? Were the comments you receivedmostly positive or negative?
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