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what to do if you forget security answer? the help isn't coming by email right away.

i find it really scary that if you forget your security answer you are out of this for a very very long time since there's no automatic email reply that lets you reset your password or update your profile or even publish hubs if you loose your password. I've been waiting for help for many days by now after emailing and messaging several times to hubpages support. Would it be better to make this a little more loyal to the forgetful users? thanx.

placeholder text for bug in Chrome