Malware - update too slow after links are removed

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   makingamarkposted 9 years ago

   I'm very grateful for HubPages using the Google software which identifies which websites might be have been infected by possible malware
   
   However, as has been previously noted with the respect to other link updates, the HubPages system seems to be very slow in recognising when such links are removed
   
   I went in to edit a hub today having got home to see a new skull and crossbones on my Watercolour Societies hub.  I duly removed the link which was identified in the HubPages and clicked done editing - only to get this response
   
   "This hub potentially contains malicious links based on advisory provided by the Google Safe Browsing service. It remains published, but is likely to be unpublished by a moderator if you do not fix the problem. Please remove all such links from your hubs. To learn more about the problem, please visit the Google FAQ page or learn more by reviewing information at http://www.antiphishing.org/ (for phishing warnings) or http://www.stopbadware.org/ (for malware warnings)."
   
   Should you not fix the system so that if somebody removes a link and republishes the system recognises action has been taken?
   
   Should I refresh the page BEFORE clicking "done editing".
   Does this make a difference and help to clear the hub from the system?

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   1. 70

      Matthew Meyerposted 9 years agoin reply to this

      It takes some time for the notices to update and as we have discussed in previous forum threads, the link checking tools take some time to update as well.

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         makingamarkposted 9 years agoin reply to this

         Fine - if it's just the same bug as the Links problem, I understand and won't spend time looking for non-existent malware.
         
         It would be good if this could be fixed as it is very confusing.

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            Matthew Meyerposted 9 years agoin reply to this

            We advise removing any such link that is identified as problematic.
            The malware warnings are as accurate as the information provided by Google.

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               makingamarkposted 9 years agoin reply to this

               That's what I did.
               
               It was just that once I had done and clicked "done editing", the hub was treated as if it still had malware on it - hence the confusion.

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               1. 77

                  Lee Hansenposted 9 years agoin reply to this

                  I think you can force a rescan manually. Scroll to the bottom of your account page with all your hubs listed and find the grey oval button that says Check for Violations Now. Click that and wait about 5 minutes to see if that helps get the notification reset.

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   peachpurpleposted 9 years ago

   you know, i did had this red skull problem. So, i remove all the links and update. My hub became feature. Try another link. Otherwise use malwarebytes software to scan your pc first

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      makingamarkposted 9 years agoin reply to this

      It's not a red skull problem. The problem lies in the ability of the HubPages system software to update promptly after the specific link causing the problem has been removed.
      
      It's fine this morning.  My question relates to why it takes so long i.e. why can't the update be instant once a link which has triggered malware is removed.  Is this a filter which only runs ONCE in every 24 hours or what?

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3. 73

   relacheposted 9 years ago

   Why do you wait for the HubPages system to recheck links when you have the ability to run a link scan manually on your own Hubs from your account controls?

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   1. 70

      makingamarkposted 9 years agoin reply to this

      Why on earth would I run a scan on my hub when I've already deleted the link which HubPages identified as the specific problem? I don't need to run scans for other messages to disappear (eg yellow messages disappear and do not reappear on publication - apart from the odd maverick one) and for the hub to revert to its unblemished self - so what's the difference with malware?
      
      My query does not relate to whether or not a hub passes a scan. It merely relates to whether or not it passes the Hubpages scan re "done editing" filter.
      
      The HubPages scan identified a malware link. I went in straight away and removed it (and notified the watercolor society who were obviously having problems with their website via Facebook.
      
      So the link is removed - and I'd like to know how long it takes for the system to update - and why it doesn't do it straight away.

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